Ascend Delivers Customer Network Management... and Service Level Agreement Reports to Service Providers and Their Subscribers
Business Wire - May 04, 1998 08:40
ALAMEDA, Calif.--(BUSINESS WIRE)--May 4, 1998--
Service Providers Can Now Offer Their Corporate Customers 24-Hour, Desktop Access and Control Over Their Virtual Private Networks
Ascend Communications, Inc. (NASDAQ:ASND) today announced two new Navis network management products that, for the first time, give service providers a scalable, secure, cost-effective means to share information about network operations with their corporate customers. The new Navis Customer Network Management (CNM) Gateway gives corporate customers both view and control of their Virtual Private Networks (VPNs), 24-hours per day, easily from their desktops. Navis Service Level Agreement (SLA) Reports deliver concise information on the quality of their network service.
The Navis CNM Gateway gives service providers a turn-key CNM solution with a simple point-and-click interface they can use to define different levels of CNM services and set different levels of privileges for subscriber access. The gateway opens access to configuration information, fault statistics, real-time monitoring, and historical reporting information for Ascend Frame Relay, ATM, IP, and dial networks. In addition, write access is also supported for the first time, allowing service providers flexible options in allowing corporate customers to change operational parameters for their VPN to meet real-time network demands.
"With Web-based access to network information 24 hours a day, businesses can feel confident about entrusting network operations to a service provider," said Pam Dodge, Director of NMS Product Marketing at Ascend CSD. "This frees corporate IS managers from the expense and trouble of running private networks and allows them to leverage the economies of scale of the public WAN infrastructure."
Industry's First Carrier-Class Customer Network Management
Navis CNM Gateway is a carrier-class CNM solution with a scalable client/server, JAVA, web-based design. A member of Ascend's Navis family of network and service management products, it can leverage all the information gathered by other Navis applications.
The Navis CNM Gateway allows access to network information on a partitioned, secure basis for Ascend's B-STDX 8000/9000 Multiservice Frame Relay switches, CBX 500 Multiservice ATM switches, GX 550 ATM Core switches, MAX TNT, and MAX remote access products. Incoming corporate customers are authenticated and only allowed to see their portion of the network resources. Information is delivered via Secure Socket Layer (SSL) and encryption to ensure secure transport. Java delivery enables cost-effective customer access and service provider deployment.
"With Ascend's Navis CNM Gateway, service providers are getting commercially viable tools they can use to provide real CNM services to their customers," said Deb Mielke, Senior Broadband Consultant, TeleChoice, Inc. "This should help to alleviate customer fears that they don't have any control over VPNs. It will also dramatically help the roll out of wholesale services, and carrier-to-carrier partnerships."
Concise, 24-hour Service Level Agreement Reports
New Navis SLA Reports give subscribers 24-hour access to information about the quality of their Frame Relay and dial service, delivered via the Web. The SLA Summary Reports graph actual network performance against the levels stipulated in the subscriber's service-level contract.
For Frame Relay, metrics defined by the Frame Relay Forum Draft SLA Implementation Agreement and measured and rolled into a concise, easy to understand summary report that maps service quality against service contracts. The Navis CNM Gateway enables switched dial services to be reported on just like traditional leased line and Frame Relay links. Service delivery is compared in real-time against thresholds for both availability and utilization.
Pricing and Availability
Navis CNM Gateway will be available in June 1998. Pricing starts at $10,000. Navis SLA Reports will be available in June 1998. Pricing is $2,000.
About Ascend Communications
Ascend Communications, Inc. develops, manufactures, sells and services wide area networking solutions for telecommunications carriers, Internet service providers and corporate customers worldwide.
Press and Industry analysts, please contact Julie Asher, Alexander Communications, 404/897-2300, jasher@alexandercom.com. Investors and financial analysts, please contact Kristina Graziano, 510/747-2345, kristina.graziano@ascend.com. For all other inquiries please call toll-free: 800/ASCEND4.
For more information about Ascend and its products, please visit the Ascend web site at www.ascend.com, or send e-mail to info@ascend.com. Ascend is headquartered at One Ascend Plaza, 1701 Harbor Bay Parkway, Alameda, Calif. 94502; phone is 800/ASCEND4 and fax is 510/814-2300.
The foregoing statements may contain forward looking statements that are based on current expectations and involve risks and uncertainties. Actual results could differ materially from these expectations as a result of factors including, but not limited to, the Company's success in developing, introducing or shipping new products, competition, the mix of distribution channels employed, the Company's dependence on single or limited source suppliers for certain components used in its products, risks inherent in international sales, seasonality and general economic conditions. These and other factors are discussed in Ascend's 10-K, 10-Q and other filings made periodically with the Securities and Exchange Commission. |