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Non-Tech : E.Schwab problems -- Ignore unavailable to you. Want to Upgrade?

To: scaram(o)uche who wrote (161)	5/5/1998 11:36:00 AM
From: Xennor	Read Replies (1) \| Respond to of 1401

Nobody home at the Chairman's Division. They open at 8 a.m., Pacific. Absolutely amazing. Incredibly casual company in the face of continued failures. I've been on hold with online assistance now for five minutes. BTW.... for those who don't know, the name of the guy who is most responsible for not getting the job done, the desk where the buck stops...... William Klipp. Ah, just got through..... no, no customers can access their accounts. The problem is universal. Yup, they are on backup servers from what I found out. I had to hold for 14 minutes before someone was able to tell me that they have no idea when exactly the problems will be fixed. They said they "hope" sometime this morning. Their services just sucks recently.