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Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?


To: John Solder who wrote (54172)5/5/1998 4:34:00 PM
From: Rocky Reid  Respond to of 58324
 
Zip Plus- OUTRAGE ON USENET!!!

The hit parade keeps coming on Usenet- users upset that they forked over $199 this shoddily engineered Zip Plus. The following post is re-printed in its entirety. Check it out on <alt.iomega.zip.jazz>:

From: rkm@way2c.com (Robert McConnell)
Subject: Re: Zip Plus SCSI incompatibility - New Information
Date: Tue, 05 May 1998 15:19:45 GMT

"I agree with Aloke. The Iomega ZIP Plus claims on the box:
"One drive fits all SCSI and parallel ports. SCSI performance requires Zip Zoom or other ASPI compatible SCSI adapter 50 pin SCSI converters require an optional cable converter." (What could be more compatible than Adaptec?)

Why would anyone buy this product unless they wanted the ability to
move data between systems, some with SCSI and others with just
parallel ports. To offer in exchange a product which does not meet the
original claims is inexcusable.

I actually thought I had my Zip+ working in the middle of a SCSI
chain. Now we learn that all the data we've written to our Zip Plus
may or may not be good? And the time we've wasted trying to get this product up and running is also gone?

How many others have been stuck with this mess? Is this covered by the implied warranty laws of most states? Are there any lawyers among them who might know what our rights are? What about Symantec? They practically demand you buy a Zip drive in order for the Norton Utilities to work properly.

It will be interesting to see how Iomega's sales are affected once
other potential Iomega product buyers learn of the kind of support
they can expect.

It will also be interesting to see how the market reacts to this news.
Iomega would seem to have neither the engineering nor quality assurance capability to make a product which performs according to the specific claims on its packaging, or to fix it once the problem is discovered."