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Roads to convergence diverge
Cabletron targets home-grown voice over IP; Cisco addresses carrier needs
By Scott Berinato, PC Week Online 05.04.98
Two primary models are beginning to emerge for transmitting voice over IP. For IT managers, choosing the right method could be difficult.
The first model -- integrating voice and data networks in-house -- will be underscored this week by Cabletron Systems Inc., which will debut at NetWorld+Interop in Las Vegas its SmartVoice voice/data convergence products.
The second method -- outsourcing network convergence in the hands of ISPs (Internet service providers) -- will also be in the spotlight at N+I, with Cisco Systems Inc. demonstrating a voice card for its AS5300 carrier access concentrator.
Both models hold promise, and companies such as Cisco plan to support either method. But the path an enterprise chooses to take for voice/data convergence will have long-term implications.
Even with a high capital investment, doing a voice/data project internally can provide great short-term cost savings.
"I don't see corporations inviting ISPs in to do this [convergence] for them because of the cost savings alone," said Michael Webster, who is deploying voice over IP to 6,500 phones across 219 buildings in the Clark County School District, in Las Vegas. "You want to own the infrastructure at this point."
Cabletron's SmartVoice products assume that corporations want that type of control over converged networks. The new line includes an HSIM (High Speed Interface Module) that adds voice capabilities to one-port T-1 cards for the SmartSwitch 9000 core switch, 6000 data center switch and 2000 workgroup switch, said officials at the Rochester, N.H., company.
With the HSIM in place, all 24 T-1 channels will carry voice traffic, and administrators will be able to prioritize that traffic through 802.1p/q standards support. That would enable sites to eliminate T-1 lines dedicated to voice that incur both monthly and per-minute usage charges.
Cabletron's HSIM is due in the third quarter for $6,995, or $290 per voice channel.
Cabletron also will introduce the stand-alone $7,995 SmartSwitch 1800 with voice-over-IP capabilities. In the fourth quarter, analog interfaces will be added to the SmartSwitch 2000 in order to link workgroups to a legacy PBX or key system, officials said.
The Spectrum management platform, which now supports SNMP alarms and fault detection for voice, will gain a full voice management program next year, officials said.
For many sites looking to combine their voice and data networks, the cost savings of doing the work in-house, even if for fax calls alone, is more appealing than turning to an ISP-managed service.
"Right now, answering the question 'Where did my connection go?' is too hard if [an ISP] is running my voice service and it goes down," said Rob Morton, IS director at Productivity Point International Inc., in Dallas, who plans to link offices in Texas and Florida with a combined voice/data network this summer. "But you can't lock yourself in, in this industry. I think we'll have gotten enough return by the time the outsourcing model is viable that I will be comfortable switching."
Cisco officials, however, believe many enterprises are ready now to outsource to ISPs, which can offer interoffice voice capabilities for a flat rate.
The latest addition to the San Jose, Calif., company's voice product family is a voice-enabled single-port T-1 card for the AS5300 access concentrator. Each 5300 can support two such cards.
A fully loaded AccessPath shelf, which aggregates 5300s, will support 1,008 voice ports. It costs $550 per port and is available now.
Cisco will add a similar card to the higher-end AS5800 concentrator later this year, officials said.
Voice over IP here and there
Pros and cons of the two voice-over-IP deployment methods
In-house Pros Cons Consolidates T-1 lines Eliminates monthly, by-minute voice charges Allows control over infrastructure
Requires management of new hardware, services Existing PBX, other key systems obsolete Large capital reliable
Outsourced Pros Cons Gives infrastructure management to ISP Lowers long-distance charges on interoffice voice Will lead to broader wide-area applications
Less in-house control over congestion, network failures Relinquishes voice security to ISP Data network can be less investment |