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To: Jan Crawley who wrote (4252)5/12/1998 7:57:00 PM
From: Glenn D. Rudolph  Read Replies (2) | Respond to of 164684
 
Hi you guys, we are all creature of habits. Amazon.com is a habit now!! That's the
product differentiation!


Actually, Amazon has become an obsession. I am obsessed with seeing them fall:-)

Glenn



To: Jan Crawley who wrote (4252)5/13/1998 7:01:00 AM
From: Glenn D. Rudolph  Respond to of 164684
 
"Borderless consumers" the new force in marketing

Reuters Story - May 13, 1998 04:34
%EG %ADV %PUB %BUS %US %ENR %BEV %FOD %LEI %DE KO MCD DAIG.F MOB V%REUTER P%RTR

By David Cowell
CAIRO, March 13 (Reuters) - In the long history of punch
lines and catchphrases popularised by the advertising industry,
it has none of the instant appeal of baby-boomer, jet-set or
Generation-X.
But with the globalisation of media and markets, the notion
of "borderless consumers" will be worth more than all of them
put together, experts believe.
"Borderless consumer purchases are often driven more by
lifestyle needs than by the cultural or national environments in
which they live and work," Jan Soderstrom, executive vice
president for marketing at Visa International, told Reuters in
an interview.
"We do a lot of global research when we develop products and
when we deliver campaigns so we have a good opportunity to
determine how similar people are in terms of how they respond to
different concepts," she said.
The emergence of the borderless consumer follows years of
exposure to borderless media such as CNN, Star TV, MTV and the
internet. Cultural barriers are being knocked down at an
unprecedented rate.
Marketing experts point out that radio took 38 years to
reach 50 million people, television hit the target after 13
years, while the internet needed only four.
Global brands like Coca-Cola , McDonald's and
Mercedes derive a majority of their revenues from
beyond their home markets - and the overseas share is growing
all the time.
Soderstrom told delegates at the 36th World Advertising
Congress in Cairo that close to one billion companies are
expected to conduct electronic commerce over the internet within
the next five years.
"The implications for marketers of this emerging group of
borderless consumers are enormous," she said.
"We have to learn how to research, codify and continually
replenish our understanding of who these borderless groups are
and what makes them act in similar ways.
"We foresee borderless consumption expanding over the next
20-25 years from a relatively small group of mobile or
cosmopolitan consumers to broad sections of populations around
the globe."
She dismissed the idea that cultural and national
differences would ever be swamped by a homogenized world
economy.
And commmunications experts cautioned that global consumers
would not be docile and easily bewitched by mass media.
"Your message will be clearly tailored to the relationship
you are trying to build -- not to the medium you are using to
build it," said Robert O'Leary, general manager of global public
affairs at Mobil Corp .
"My concern is that advertisers are being tempted by the new
media to shift their money and resources toward the media and
away from the development of the message.
"At best that's a monumental waste of money. At worst, it's
counterproductive."