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Technology Stocks : Siebel Systems (SEBL) - strong buy? -- Ignore unavailable to you. Want to Upgrade?

To: Clam Clam who wrote (1528)	5/15/1998 3:30:00 PM
From: Lizzie Tudor	Read Replies (2) \| Respond to of 6974

Goldman reports that Cisco simply wants to go to Siebel 98 and is anxious to get upgraded Do you have any more details about this? What this usually means (to me) is: Cisco unhappy with core functionality of product, either because Cisco is unreasonable (very likely), or Sebl sales sold vaporware to Cisco (possible given Tom Siebels background). Cisco threatens to dump Cisco, causing the salespeople to start the cycle again - the problem isn't really resolved with the next rev, or ever. Is there any evidence that the new rev of the Seibel product actually satisfies the functional requirements of Cisco? Because sebl R&D is going to be busy with the acquisition theres no time to add bells and whistles just to make Cisco happy. If this wasn't such a PR disaster I would say Sebl should cut its losses and leave Cisco. They can use Schwab as a reference - Schwab loves to promote everybody's technology. Michelle

To: Clam Clam who wrote (1528)	5/15/1998 6:48:00 PM
From: Lee L.	Respond to of 6974

I'm not that familiar with the Cisco account, but I thought they were planning an upgrade from 2.x to 3.x last fall. Given the very large number of Cisco users, this upgrade would have been a big deal. If they waited for Siebel 98, it's an even bigger deal. Their int'l sites would complicate this even further. I bet that they experienced some unexpected new software costs with the new versions of software. All of those new exciting modules come with new and exciting price tags. Given Cisco's significant investment in Siebel, they may have been displeased with some very large, very unexpected charges. Cisco won't throw out Siebel, and they're not getting any money back (assuming they've asked for a refund, which I doubt).