Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : CYBERTRADER -- Ignore unavailable to you. Want to Upgrade?

To: David E. Henry who wrote (619)	5/17/1998 1:00:00 PM
From: William W. Dwyer, Jr.	Respond to of 3216

David, I have this uneasy feeling that Cyber Corp has no deep interest in training anyone, except perhaps by a question & answer period on the phone, nothing more. I suspect they would love to have anyone, even Pristine, do their training for them. I am not sure, it's just the impression I have from recent conversations with Cyber Corp employees. This is a shame, too, imho, because I think the company should be committed to proper training for its clients, especially given that CyberTrader is so sophisticated and complex and given that daytrading is so highly speculative and risky. I belive they should feel obligated to such a responsibility, since they develop the software and operate the system. Delegating training to a completely different company is, in my opinion, wholly inadequate. No one else could ever know as much about the software as the company that designs and controls it. There's just no way. Now, there are two kinds of training. First is how to understand and use the software. Second is how to trade stocks in a more general and broad sense. I was initially led to believe there would soon be a great focus on both types of training from within CyberCorp. However, I have seen a retreat from both training components. I don't feel they are obligated to train us how to trade. But I do feel it is there undeniable obligation to teach us how to use their software properly. And I do not believe this can be done on the telephone. Nope. I won't belive that at all. Their apparent desire to avoid any "real" training for clients indicates to me that they perhaps are more concerned with corporate profits than with the profits of their clients. I may be wrong, and, if so, I humbly apologize. But I think that approach is very unfair and wrong, and I believe ultimate success will come when clients are successful. And training in "use" of the software is, of necessity, the very first step. Bill