Tuesday May 19, 1:20 pm Eastern Time
Company Press Release
SOURCE: Ingram Micro Inc.
Ingram Micro First to Offer 'All-In-One' CT Solution With Lucent, IBM
and Callware Bundle
SANTA ANA, Calif., May 18 /PRNewswire/ -- Ingram Micro Inc., (NYSE: IM - news) the world's leading distributor of
technology products and services, today announced the signing of an agreement with Lucent Technologies, making it the first
distributor to offer an ''all-in-one'' computer telephony (CT) bundled solution. The new bundle brings together the most
requested CT products in a single solution combining Lucent voice processing boards with software from CallWare
Technologies Inc. and servers from IBM Corp.
''With the addition of the Lucent CT boards, Ingram Micro is the first and only distributor to offer the most requested CT
products in a single, bundled solution,'' said Laura Skinner, vice president and general manager of Ingram Micro's Telecom
Integration Division. ''Resellers now have the flexibility of buying the bundle as a single SKU, or they can purchase the pieces
individually to meet the needs of their customers.'' A Lucent-CallWare bundle is also available to resellers whose clients
already have the IBM server in place.
Ingram Micro's CT solution bundles include:
Lucent's voice boards - 2- and 4-port analog RDSP(TM) and Vantage(TM), 4-port analog international VPS and
RDSP/9432I, and 16- and 24-port analog PowerLine(TM) and digital T1 telephone network interface voice solutions
CallWare's Novell NetWare - compatible software solution for voice, unified messaging, and call processing
IBM's server - the platform for CallWare's software and Lucent's boards Available bundles include IBM's 7588
Telephony Server or an IBM Netfinity server, providing reliable, stable telephony platforms for systems up to 96 lines.
''Ingram Micro's 'one-stop-shop' strategy gives resellers what they want -- the convenience and flexibility to buy a complete
CT solution through a single point of contact,'' said Mike Seto, vice president of marketing for Lucent Technologies Computer
Telephony Products. ''This bundling approach validates our philosophy to offer simple, convenient and powerful CT tools to
customers so they can quickly grow their businesses.''
''Ingram Micro now gives resellers the convenience of having a bundled CT solution, a move that will emerge as a trend within
the communications industry. Bundling CT solutions will change the way people do business in that it gives resellers and their
customers the ability to buy the combination of CT products they need through a single, reliable source,'' said Alan D. Johnson,
director of marketing communications for CallWare Technologies Inc.
''The Ingram Micro bundle brings together a variety of CT products into one, easy-to-buy solution. Ingram Micro is
pioneering a change in the way CT products are sold because this allows CT industry leaders to combine their technologies in
complete solutions and make them readily available to the market,'' said Fred Yentz, manager of telephony solutions
development, IBM. ''Small and medium business customers need solutions; delivering them is our goal. Ingram Micro's
bundled solution strategy broadens the reseller base, increases solution availability and affordability. This translates into
increased customer satisfaction.''
About Ingram Micro Inc.
Ingram Micro Inc. (NYSE: IM - news), headquartered in Santa Ana, Calif., is the world's leading wholesale distributor of
technology products and services, and a leading provider of assembly and integration services, with 1997 sales of more than
$16.5 billion. The company and its affiliates operate in 31 countries, distributing more than 145,000 products to more than
100,000 resellers in 120 countries. Ingram Micro can be found at www.ingrammicro.com.
About Lucent Technologies
Lucent Technologies Computer Telephony Products was formed Sept. 29, 1997 through Lucent's acquisition of Octel
Communications Corporation. Formerly known as Rhetorex, it is a leading provider of superior enabling technologies for the
computer telephony industry, and manufactures hardware and software components that connect PCs and LANs with
telephone networks. For more information on Lucent Technologies Computer Telephony Products, visit our web site at
lucentctproducts.com.
Lucent Technologies (NYSE: LU - news) headquartered in Murray Hill, N.J., designs, builds and delivers a wide range of
public and private networks, communication systems and software, data networking systems, business telephone systems and
microelectronic components. Bell Labs is the research and development arm for the company. For more information on Lucent
Technologies, visit our web site at lucent.com.
About CallWare
CallWare Technologies, Inc., headquartered in Sandy, Utah, provides the only Microsoft NT and Novell NetWare
network-based Internet/Intranet software solutions for voice mail, unified messaging (voice mail, fax, e-mail), and call
processing. In addition to its line of CTI products, CallWare offers computer telephony training to resellers through certified
education centers. For a list of CallWare authorized resellers or for more information about CallWare products and services,
call (800) 888-4226, (801) 984-1100 or visit the company's Web site at callware.com.
About IBM Corp.
IBM, headquartered in Armonk, New York, is the leader in creating, developing and manufacturing the world's most
advanced information technologies, including computer systems, software, networking systems, storage devices and
microelectronics. IBM translates these advanced technologies into value for its customers through its professional solutions and
services businesses worldwide. Visit IBM's Web site at www.clearlake.ibm.com/mfg/bocaraton/solutions/telephony
Ingram Micro is a trademark used under license by Ingram Micro Inc. All other logos, brand names and product names are
trademarks of their respective companies.
SOURCE: Ingram Micro Inc.
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