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Technology Stocks : IFMX - Investment Discussion -- Ignore unavailable to you. Want to Upgrade?

To: Lizzie Tudor who wrote (10884)	5/21/1998 1:13:00 PM
From: Mark Finger	Respond to of 14631

>>Im still looking for details about those "industrial manufacturers", >>and why the confusion of reseller vs. end user. This can't be a >>simple case of a bundled app. I think that this may be the one: >>Lucent Technologies - designs, builds and delivers a wide range of >>public and private networks, communications systems and software, >>data networking systems, business telephone systems and >>microelectronic components. Lucent selected Informix database >>technology for CentreVu(R) Call Management System, an integrated >>analysis and reporting program for monitoring a call center. The >>system collects and organizes call center information to analyze >>call flow, match personnel resources and skills to call volumes and >>caller needs, identify areas to increase productivity and reduce >>costs and take effective action quickly for improving the overall >>efficiency of call center operations. biz.yahoo.com Note that they are marketing a call management system as part of their products. They "designs, builds and delivers a wide range of public and private networks, communications systems and software, data networking systems, business telephone systems and microelectronic components." This would seem to be one of the companies that fits the industrial vendors. Mark