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Non-Tech : IQ Suite - www.iqc.com -- Ignore unavailable to you. Want to Upgrade?

To: Howard Wong who wrote (5)	5/25/1998 7:21:00 PM
From: Howard Bennett	Respond to of 79

IQ Suite Data Sucks -- and so does their Customer Support I don't know if I'm alone in this observation (and I severely doubt that I am) but the IQ Suite Databases are just rife with errors. Splits are not handled on a timely basis (if at all). Lots of errant data points....especially on indexes. I've reported all of the bad data points I've discovered thru their Support WWW page and I get NO response from IQC. The silence is rather telling. In addition -- I cannot believe that there is not one comment on this thread about the missing intra-day data since the US satellite went crazy last week. Their Intra-day database has no data since the 19th. When I asked their Customer Support (likely a software engineer) to put the status on their WWW page -- guess what? NO answer. It is too bad that such a promising tool is ruined by extremely poor Customer Support and shoddy data. P.S. I am a "paying" customer...for the last two months. And in the last two months there has not been a data that I've discovered and reported data problems.

To: Howard Wong who wrote (5)	5/25/1998 7:27:00 PM
From: Howard Bennett	Read Replies (1) \| Respond to of 79

Nice Sales Job but.... Where's the Beef? We help investors find solid, reliable data, and find it fast. There is no service more accurate or more comprehensive. No other service gives you more analytical variety and flexibility. If you need an up-to-the minutes edge, our intraday charts are the quickest and easiest to use. If you want a longer view to understand developing trends, our selection of analytical tools is unmatched.