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Technology Stocks : MSFT Internet Explorer vs. NSCP Navigator -- Ignore unavailable to you. Want to Upgrade?

To: Daniel Schuh who wrote (19619)	5/21/1998 3:43:00 PM
From: Daniel Schuh	Respond to of 24154

Back on a lighter note, from Spencer the Katt this week, zdnet.com Customer service ain't what it used to be. At least Microsoft reps are working overtime to please people. When one Internet Explorer user called tech support because he couldn't download the 128-bit encrypted version of the browser at the company's Web site, the help desk helper replied, "Try Netscape's site." Beats the old "reformat, reinstall" drill, I say. Cheers, Dan.

To: Daniel Schuh who wrote (19619)	5/21/1998 7:45:00 PM
From: Daniel Schuh	Respond to of 24154

Latest versions of Explorer and IIS don't always get along infoworld.com Back in a lighter vein, of sorts, an article from last weekend. Offhand, I'd say Bill's DNS is on the verge of a digital nervous breakdown before it even begins to emerge from the vapors, but that's just a guess. Microsoft's internet Explorer has been much in the news of late. Microsoft doesn't want to distribute it separately from Windows 98. Only two years ago there were as many as 10 Internet browsers available. Now there are just two or three, at a price (zero) that doesn't encourage start-ups. If there's any hope that consumer choice will remain alive in the software industry, it's due to the fact that sometimes Microsoft products don't work well together, even when they have every advantage. The latest example involves Explorer 4.0x and Internet Information Server (IIS) 4.0, which runs on Windows NT. It seems that Explorer 4.0 frequently crashes when you retrieve a Web page containing Java or Active Server Page (ASP) scripts from IIS 4.0. Microsoft's recommendation? "Use IIS Version 3.0," a company statement reads, or "use Microsoft Internet Explorer Version 3.0 to access an IIS 4.0 computer." So the solution is to use an older version of one product. Which can be sort of problematic, given that IE3 and IE4 can't coexist, and installing IE3 on top of IE4 can hose your system. That's what happens when you "integrate" an app into the OS. In fairness, the story continues. . . Actually, Microsoft does have an IIS patch it's testing internally, so if this problem affects your servers, you may be able to persuade the company's technical support people to share the patch with you. Or maybe they'll just redirect you to Netscape's web site. Cheers, Dan.