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Technology Stocks : Y2K (Year 2000) Personal Contingency Planning -- Ignore unavailable to you. Want to Upgrade?

To: John Mansfield who wrote (352)	5/24/1998 1:01:00 PM
From: John Mansfield	Respond to of 888

Sample letter ' Poughkeepsie, NY 12603 January 12, 1998 Mr. Charles Cockburn, Pres. & CEO Hudson Valley Federal Credit Union 159 Barnegat Road Poughkeepsie, NY 12601 Dear Mr. Cockburn, As a customer of Hudson Valley Federal Credit Union I am very concerned about the upcoming Year 2000 (century rollover) computer problem and possible effects on client records and accounts. I would like to know what steps your company is undertaking to assure me that your computer software and hardware is Year 2000 compliant and customer-related information will not be at risk. I have several accounts in the credit union and take advantage of PC banking, transfers, automatic deposit from external organizations and bill paying to external entities. I am particularly anxious that the government mandated direct deposit will be "a safe, convenient and more reliable way to receive funds." To give me assurance that the system will work after January 1, 2000 I need answers to the following kinds of questions: How large is the "portfolio" of computer systems? How many hardware systems? How many software applications? What is the primary computer language(s)? What "end-user" programs have been identified? How many programmers are working on the problem? How much has already been converted to y2k-compliant? What's the plan to complete and test the conversion? What are the plans for non-compliant systems providing bad input data? What are the plans for providing output data to non-compliant systems? Assuming that there is not enough time and/or resources to convert all programs: What kind of "triage" of computers has been carried out? Which systems have been judged mission-critical? non-critical? What impact will loss of non-critical systems have on the business? If you don't have answers to such questions, I assume HVFCU will fail shortly after January 1, 2000. I trust you will also answer such questions at the 1998 Annual Meeting on Mar 25th. Yours truly, Arthur E. Scott, IBM Ret. Cc: TimeBomb 2000 discussion group IBM Planner Retiree Kaffee Klatch CLS Seminar participants Answered by Art Scott (Art.Scott@marist.edu) on January 12, 1998. ... greenspun.com