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To: Jeff Jordan who wrote (237)	5/27/1998 12:32:00 AM
From: Colin Cody	Read Replies (1) \| Respond to of 1463

Re: "Responing to every customer?" If they had anyone with common sense running their business, they'd have a message broadcast facility enabled PRONTO to provide one-way communications to their user base. . I realize they offer a LOW PRICE and we can't expect the same quality as the higher priced competition, but leaving us in the dark, and not even BOTHERING to spend the time to read this S.I. BB and reply (for example) shows either a total disregard for the pions who subscribe to StockEdge On-Line, OR that they are in WAY WAY over their heads. . Which is it, I wonder? As SUBSCRIBERS... does it make a difference? . Colin

To: Jeff Jordan who wrote (237)	5/27/1998 9:12:00 PM
From: Kumar	Respond to of 1463

A message broadcast facility mentioned by Colin Cody in Reply #238, IMO will be a good solution. If DBC had this broadcast capability some of us would have saved much time and frustration in trying to troubleshoot the source of the problem yesterday (it is tough, however, to admit that there was a problem). Individual e-mail for specific technical support is great but for a general data vending problem a general indication from DBC is desirable.