To: Beachside Bill who wrote (14508 ) 6/1/1998 9:14:00 AM From: Susan Saline Respond to of 53068
Bill, thanks for DSWLF info ... have on watch now :o) SUNW upgrade Morgan Stanley early volume movers...CKFR KLIC RMDY should get a nice pop today... Monday June 1, 8:02 am Eastern Time Company Press Release SOURCE: Remedy Corporation Remedy and Oracle to Jointly Integrate Remedy Help Desk With Oracle8 and Oracle Applications First Out-of-Box Integration Between Best-of-Breed Help Desk and Enterprise Resource Planning Products REDWOOD SHORES and MT. VIEW, Calif., June 1 /PRNewswire/ -- Remedy(R) Corporation (Nasdaq: RMDY - news) and Oracle Corporation (Nasdaq: ORCL - news) today announced that they will tightly integrate Remedy's Help Desk(TM) with the Oracle8(TM) database server and Oracle(R) Applications. For the first time, users will be able to share information between the leading help desk and enterprise resource planning applications without requiring custom integration, allowing for faster business operations and lower computing costs. Enhanced data sharing will allow Remedy and Oracle customers to reduce the cost of maintaining redundant internal databases and obtain faster, more accurate information to resolve calls for help. For example, the IT department will be able to share and update information from the Remedy Help Desk with the finance department's Oracle Asset Management application. The same benefit applies to external customer support information stored in the Oracle Service application, and to personnel information kept by the Oracle Human Resources application. The first product slated for integration will be Remedy Link for Oracle Applications, available in June. This new software product from Remedy will create a general purpose, bi-directional data link between any Remedy Action Request System(R) application and any Oracle Applications module. The first release will also include a ready-to-use, optimized interface joining the Remedy Help Desk with the Oracle Assets application module. A similar one-touch interface for the Oracle Service application module will be released later this year. Remedy Link for Oracle Applications also will include ready-to-use optimization for Remedy's product line and Oracle's database server, such as automatic configuration and performance settings. Remedy will continue working closely with Oracle on technology development, marketing and customer service as a member of the Oracle Alliance(SM) Program. Oracle will provide technical resources to Remedy to allow their applications to achieve scalability and performance with Oracle on both Windows NT and Unix. Oracle and Remedy also have formed a global alliance to provide customers around the world with optimized technology and enhanced services. ''We have worked with Oracle closely since the early days of our company,'' said Larry Garlick, president and CEO at Remedy Corporation. ''By linking the best-of-breed enterprise resource planning applications with the world's leading help desk solution, customers will gain access to the most cost-effective enterprise solution.'' ''Our efforts with Remedy provide our customers with leading solutions with Oracle Applications,'' said John Hall, vice president, system products, global alliances at Oracle. ''Remedy will now benefit from additional Oracle technical, sales and marketing resources to facilitate the worldwide deployment of Remedy on Oracle for our mutual customers.'' The two companies also said they intend to use each other's software in critical parts of their businesses. Oracle presently uses the Remedy Help Desk as its worldwide internal help desk; and Remedy plans to implement its finance system and portions of its customer care system with Oracle Applications. Remedy will offer Remedy Link for Oracle Applications worldwide at $25,000 per Oracle server, with unlimited users in the U.S. Customers outside the US should consult their local Remedy reseller for local pricing. About Remedy Remedy Corporation develops and markets the world's leading software solutions for the internal help desk and consolidated operations management markets. A trademark of Remedy's products is adaptability, which allows customers to easily make the software enhance business operations by working with leading enterprise management and resource planning applications. Founded in 1990, the Mountain View, Calif.-based company serves more than 3,000 customers at 5,600 customer sites in 61 countries. More information on Remedy, its products and services is available on the company's web site atremedy.com . About Oracle Oracle Corporation is the world's leading supplier of software for information management and the world's second largest software company. With annual revenues of more than $6.7 billion, the company offers its database, application server, tools and application products, along with related consulting, education and support services, in more than 140 countries around the world. Oracle works with leading technology, solutions and services companies through its worldwide Alliance Program to deliver integrated customer solutions for network computing. For more information about Oracle, please call 650-506-7000. Oracle's World Wide Web address is oracle.com . Remedy, Remedy Corporation, the Action Request System, AR System, ARWeb, Flashboards and Remedy-Powered are all registered trademarks or other trademarks of Remedy Corporation, Mountain View. All other brands and product names may be trademarks or registered trademarks of their respective holders. Oracle is a registered trademark, and Oracle8 and Oracle Alliance are trademarks or registered trademarks of Oracle Corporation. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.