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To: MENSO who wrote (1572)	6/2/1998 8:24:00 PM
From: Michael Coley	Respond to of 32873

RE: No Sense of Humor? >> But I guess some people just don't have a sense of humor... << While others appear to have a very warped sense of humor... Some things never change. - Michael Coley - wwol.com

To: MENSO who wrote (1572)	6/2/1998 9:31:00 PM
From: Cheeky Kid	Read Replies (1) \| Respond to of 32873

Leo, I do have a sense of humor. Check the joke thread out, look far back you will see hundreds of my posts. My fav on the joke thread is Man I'm Glad I'm a Man, Man This is off topic but one job I would *never* have is tech support. Actual Support Stories 1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the Any key is. 2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. 3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. The customer had stuck labels on the diskettes, then rolled them into the typewriter to type the labels. 4. Another customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies. 5. A Dell technician advised a customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. 6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the tech discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the send key. 7. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. 8. A Dell technician received a call from a customer who was enraged because his computer had told him he was bad and an invalid.The tech explained that the computer's bad command and invalid responses shouldn't be taken personally. 9. A confused caller to IBM was having troubles printing documents.He told the technician that the computer had said it couldn't find printer. The user had also tried turning the computer screen to face the printer but that his computer still couldn't see the printer. 10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, I pushed and pushed on this foot pedal and nothing happens. The foot pedal turned out to be the computer's mouse. 11. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked What power switch? *Sometimes, Computers and people don't mix*