To: TLindt who wrote (5019 ) 6/9/1998 7:59:00 PM From: jjs_ynot Respond to of 8545
An interesting post from the Cybercash thread:To: PeterR1700 (1557 ) From: Mike Fredericks Tuesday, Jun 9 1998 7:39PM ET Reply # of 1558 Disclaimer: I am not a stockholder in CyberCash or any of its competitors, nor am I short. I am, however, in the process of setting up an on-line business. My ISP of choice is a CyberCash certified Development Partner (or whatever the program is called) and has recommended that we go with Cybercash. All I need to do is find a credit card processor that will work with Cybercash and I'm all set. So I go to the Cybercash web page and look up local banks that work with Cybercash and narrow it down to two, one of which is Unified Merchant Services, which is affiliated somehow with Nationsbank (at least they are listed together on the Cybercash site.) In my conversation with the gentleman from UMS, he told me the following: 1) Cybercash is unreliable, and if I choose to use Cybercash, I am not allowed to call UMS for tech support. They have allegedly had problems with Cybercash being off-line for extended periods of time. 2) Cybercash was the first guy on the market, but has not updated their technology to keep up with the times, and thus they are now far behind. 3) They (of course) have another option for me, authorizenet ( authorizenet.com ), which is cheaper for me than Cybercash and of course doesn't have any of the technical problems that cybercash has. If I go with Cybercash, I pay an extra .25% and 10 cents per transaction. I also have to pay $995 up front vs. $50/month (for 48 months) to use authorizenet. I can do the math and I see that $50/month for 48 months is $2400 vs $995. Anyway, it could certainly be that this gentleman was steering me away from Cybercash because they have a competing product. Cybercash should be worried then about listing them on their website as a processing partner. Or it could be that Cybercash is really as poor technologically as the guy was saying. I don't know. But I sent in this afternoon my application to my local ISP for the service including a fee for getting set up with Cybercash. I'm now going to tell the ISP to hold the fee but don't charge me yet and don't set anything up yet. I'm going to relay the entire story to them and see how they respond. Just thought that a real-world story would be informative, and also hoped that some of you who have been following this company for a while would have an opinion on the technology that they could share with me to help me make my decision. Thanks, -Mike Fredericks