Matt, if web design was html, there would be no ugly pages. WebDesign has nothing to do with html. A chimp can tag a web page, I'm living proof of it (oot oot.) Great expense comes in the design, support and maintainance of a site.
There are three sites because MRVC is basically a holding company for MRV opticals, MRV networks, and Xyplex. Noam wants the people running each business to control their web sites. I have talked to some of the MRV web people, and they are engineers and programmers, not graphics designers. Good for them. They are doing ok.
Graphics designers are expensive, because they take a long time developing a 'look', and generally not understanding the company's needs. When they are done, they can't code for another product! You got to pay for a nice site.
MRVC is tight with a buck- live with a corny website. It's cheaper, and gets the job done.
I agree with you the MRV sites are very lame art. I disagree that the MRV sales model can easily do eCommerce and configuration options the way CSCO does. MRVC relies on a lot of trained people to sell and install their rigs- I think there are other people who can explain this better than me.
<SALES AND DISTRIBUTION
The Company continually seeks to expand its distribution capability to capitalize on its technological expertise and production capacity and to augment and increase distribution channels to accelerate its growth. Products are sold through the Company's direct sales force, VARs, systems integrators, distributors, manufacturer's representatives and OEM customers. The Company's sales and distribution divisions are organized along four primary lines: OEM sales and partnerships; VARs and systems integrators; manufacturer's representatives; and domestic and international distributors.
Direct Sales. The Company employs a worldwide direct sales force primarily to sell its products to large OEM accounts and to a lesser extent to end users of the Fibronics product line. MRV believes that a direct sales force can best serve large customers by allowing salespeople to develop strong, lasting relationships which can effectively meet the customers' needs. The direct sales staff is located across the United States, Europe and Israel. The acquisition of the Fibronics Business more than doubled the Company's sales force from the period immediately preceding the acquisition and the Xyplex Acquisition has increased the total sales force again by over 70% from the period immediately preceding the acquisition. The largest portion of the increase from the Xyplex Acquisiton was to the Company's domestic sales force which increased over 175% from the level existing immediately preceding the acquisition.
OEM. Each of the Company's OEM partners resells the products under its own name. The Company believes that the OEM partnerships enhance its ability to sell its products in significant quantities to large organizations. Since these OEM partners provide their own technical and sales support to their customers, the Company is able to focus on other sales channels. The Company customarily enters into contracts with OEM customers to establish the terms and conditions of sales made pursuant to orders from OEMs. These OEMs incorporate the Company's product into systems or subsystems, which are then sold to end users via various distribution channels. The Company has established OEM relationships in connection with its switching equipment with leading communications and networking companies including Newbridge Networks, Fujitsu and Intel. The Company's fiber optic components are sold only to OEMs.
Domestic and International Distributors. The Company works with distributors domestically and internationally and has recently begun selling products through Tech Data. Geographic exclusivity is normally not awarded unless the distributor has exceptional performance. Distributors must successfully complete the Company's training programs and provide system installation, technical support, sales support and follow-on service to local customers. Generally, distributors have agreements with a one year term subject to automatic renewal unless otherwise canceled by either party. In certain cases with major distributors, the agreements are terminable on 30 days' notice. The Company uses stocking distributors, which purchase the Company's product and stock it in their warehouse for immediate delivery, and non-stocking distributors, which purchase the Company's product after the receipt of an order. Internationally, the Company sells through approximately 80 distributors in Asia, Africa, Europe, Australia, the Middle East, Canada and Latin America.
Value-Added Resellers. MRV uses a select group of VARs in the U.S. which are generally selected for their ability to offer the Company's products in combination with related products and services, such as system design, integration and support. Such specialization allows the Company to penetrate targeted vertical markets such as telecommunications and cable TV. Generally, the Company uses a two-tier distribution system to reach a broader range of customers, however VARs may purchase the product directly from the Company if the volume warrants a direct relationship.
Through the Xyplex Acquisition, the Company has added a network of over 300 VARs to its distribution channel. The Company seeks to build dedication and loyalty from its resellers by offering special programs, the most recent providing its reseller base of companies dedicated marketing resources and an exclusive training and support program to help them grow their business.
Manufacturers' Representatives. To supplement the Company's direct sales efforts, manufacturer's representatives are assigned by territory in the U.S. and work exclusively on commission.
Customer Support and Service. The Company is committed to providing strong technical support to its customers. MRV operates a customer service group, and provides support through its engineering group, sales staff, distributors, OEMs and VARs. Customer support personnel are currently located at the Company's offices in California, Massachusetts, Maryland, Germany, England, Italy and Israel.> |