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Non-Tech : StockEdge Online (Realtime Quotes) -- Ignore unavailable to you. Want to Upgrade?

To: Colin Cody who wrote (275)	6/13/1998 10:50:00 PM
From: Jeff Jordan	Read Replies (1) \| Respond to of 1463

>>>Any idea how to UN-gray the e.mail option from the alerts?<<< You have to go to preferences and enter your data. That's how this whole conversation started. Message 4849730 Jeff

To: Colin Cody who wrote (275)	6/16/1998 12:22:00 AM
From: Jim P Mitchell	Read Replies (1) \| Respond to of 1463

Colin, Did you get your e-mail alert to ungrey? I ran into this the first time I set mine up too. It's been a few months ago since I had it fixed ... if your problem is the same as mine was, you may need to verify some technical internet/ISP settings. I got mine straightened out after a call to StockEdge and my ISP. Not sure exactly why the problem came about but it may have had something to do with using Netscape or I may have deleted a file inadvertently when flushing MS-Internet Explorer on my new machine. Anyway after I was guided through a few setting etc. and reinstalled a portion of MS windows I'm working now - their help got my alarm unghosted. I can still use Netscape, though it appears MS-Explorer presents itself when going to the private website. I like the alarm feature - I think you might also want to make sure your net stays open by setting it to maximum time. I checked with my ISP to see if they had an arbitrary limit. Jim