New York Times: "G.M.'s Efficient Brazil Plant Raises Fears Closer to Home."
June 17, 1998 By KEITH BRADSHER
DETROIT -- The strikes now crippling General Motors, while partly about short-term job security and workplace safety disputes, reflect a larger struggle over whether America's auto industry will adopt the manufacturing techniques now being introduced at new factories in countries like Brazil.
GM's operations in Brazil have copied Japanese manufacturing practices on a massive scale, and have become the company's most profitable, efficient and flexible. When GM introduced new mid-size sedans in the United States and Brazil two years ago, a Kansas factory took seven months to make the switch while the Brazilian factory reached full production in just three months.
The last two presidents of GM's Brazilian operations, G. Richard Wagoner Jr. and Mark Hogan, now run GM's North American operations and are trying to apply Brazil's lessons here.
"We can take what we've learned in the manufacturing and technology in Brazil and apply that in the United States, and that's every bit my intention," said Hogan, GM's vice president for small cars, in an interview last year in Sao Paolo.
Outside suppliers in Brazil are assembling many of the parts for new cars before delivering them to the assembly plants -- sending partially assembled dashboards, for example, instead of speedometers, gas gauges, radios and glove boxes. Automakers used to bolt all these parts together inside an assembly plant, and GM still does in the United States, even though this occupies a lot of costly floor space and increases labor costs.
But where GM sees efficiency, the UAW sees a threat. Many of GM's moves in Brazil have reduced the number of people needed per vehicle produced, particularly during final assembly. That has been acceptable to Brazilian unions and workers because GM has been steadily hiring employees as it builds more factories for a market that has expanded briskly.
In the United States, GM's share of the stagnant American car market has been shrinking for years and it has been steadily closing factories as a result. So proposals to reduce employment more quickly at the remaining factories have alarmed an already angry United Automobile Workers union and its workers.
Particularly galling for the union is that GM is cutting back in the United States even as it builds new assembly plants in Poland, China, Thailand and Argentina along Brazilian lines.
GM is "ignoring their social contract with America, by transferring jobs, technology and capital from the U.S.," said Richard Shoemaker, the UAW's vice president for GM issues.
Strikes at two parts factories in Flint, Mich., have forced GM to close 17 of its 29 North American assembly plants so far for lack of parts. GM has temporarily laid off 71,700 workers, including 2,300 on Tuesday at an assembly plant in Shreveport, La., that makes small pickup trucks.
In the course of expanding overseas, GM has discovered that it can operate far more efficiently than in the United States. That has been particularly true in Brazil.
The differences in GM operations start with the shape of the factories: they are L-shaped or T-shaped in Brazil, while GM's factories in the United States still tend to be gigantic squares, with each side as long as several football fields. The advantage of the Brazilian design is that it offers more exterior walls for loading docks, which allows outside suppliers to produce more of a vehicle.
Toyota has been asking its suppliers for years to deliver partially assembled sections of cars, and it dramatically reduces the number of assembly plant workers that are needed. GM's operations in the United States have been slow to learn from the company's 13-year-old joint venture to build cars with Toyota in Fremont, Calif. But many of the GM managers from that joint venture have gone on to Brazil, including Hogan.
GM has been quietly talking to the UAW about building a Brazilian-style factory with lots of loading docks in the United States. The company is also trying to expand the role that outside suppliers play even at existing American factories with few loading docks. Other automakers are undertaking similar experiments, including Volkswagen at one of its Brazilian factories and Mercedes-Benz at factories in France and at a non-union factory in Alabama. Ford and Chrysler are moving in the same direction.
But while American automakers' assembly plants in the United States are entirely unionized, most suppliers are not, and that upsets the UAW. The suppliers' employees do not pay union dues and commonly earn a third less than the $20 an hour paid to UAW members.
According to Shoemaker, one of the many thorny issues in the Flint strike has been GM's desire to have metal stamping equipment there maintained by outside contractors instead of UAW workers.
GM's labor contracts effectively bar it from dismissing UAW workers. But the company has tried for years to avoid replacing workers who retire, and will have even less incentive to hire new workers as it copies the Brazilian model here. That alarms UAW members who want jobs for their children.
GM's factories in Brazil have also embraced Japanese labor practices, with workers and managers eating together and with GM providing extensive information to the workers about how each segment of an assembly line is doing in terms of productivity and safety.
A few GM factory managers have taken the same approach in the United States, but many factories retain a strong caste system in which white-collar and blue-collar workers stay apart while managers provide little information to assembly line workers.
GM's high profits in Brazil have suffered this year as the country's economy has slowed. But GM continues to invest heavily there, contending that the market is growing and the Brazilian operation's efficiency should be rewarded.
By contrast, GM has delayed investments in some American factories, including those struck in Flint, while demanding that the workers put in longer hours or make other changes to improve productivity. The UAW contends that inadequate investment and poor management is to blame for lagging productivity, not the workers.
Although the current negotiations in Flint focus on narrow issues of work rules and investment at GM auto parts factories in Flint, the workers see the strike in international terms. "GM is done with America," said Glenn Reynolds, a 57-year-old metal stamping worker on strike in Flint, as he left his local union hall Tuesday.
GM insists that none of the foreign assembly plants being built will be used to ship cars back to the United States.
For now, GM's international expansion has mostly hurt American workers by limiting exports from the United States. GM has been shipping Chevrolet Blazer sport utility vehicles from Sao Jose dos Campos, Brazil, to Russia, for example, even though GM's Blazer factory in Moraine, Ohio, is much closer. |