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To: coug who wrote (46849)	6/25/1998 9:17:00 AM
From: Patrick Slevin	Respond to of 58727

Perhaps it was an isolated instance, but believe me. You do not want to have problems with them. I went through 7 people over there just trying to close out my account. I had notes on it, but it was last year and don't wish to look for them. On a Monday, I spoke with someone and told them to send me a check. He said it would be in the overnight mail. Tuesday, he was on vacation. A lady promised promised definitely Wednesday. Wednesday, she was on vacation. The third guy said Thursday. Thursday he was not available. Compliance started an argument with me and hung up. 3 more calls to 3 different compliance officers ....3 more hang-ups. One call to the NFA, a call-back from LW on Friday--check on Monday---a call back from LW on Monday afternoon to ensure I was satisfied. '''''''''''''''''''''''''''''''''''''''''''''''''''''' You don't want to go through the crap I went through.

To: coug who wrote (46849)	6/25/1998 9:22:00 AM
From: Patrick Slevin	Respond to of 58727

<One thing I might reccommd to new traders is when they put on a trade.. Before that market CLOSES for the DAY, call back and confirm your numbers even if you closed it out and went flat..> BTW, LW should offer to fax you a statement of confirmations each night. Man and several other houses I use when I'm trading options or stocks do it. Anyway, as you said, these calls are taped. I keep a log---everyone should---of the trade, the price, the trader, and the time to the minute. Any errors can be quickly resolved as long as you have that information in front of you.