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To: jbn3 who wrote (49258)6/29/1998 11:07:00 AM
From: Fangorn  Read Replies (1) | Respond to of 176388
 
3,
Thanks for the links. My favorite part of the interview was about Michael still taking time to tinker with the machines. Does EP spend any time taking CPQ machines apart and putting them back together?

>Q: In Europe and Ireland, I'm sure it's true of all of your sites, they love
to tell stories about Dell and Austin and Michael Dell and his visits. I got
a couple I wanted to bounce off you. (An employee) said there was a Q
& A at Bray during the fifth anniversary party.

He got up and asked 'Now that you've expanded and taken all these
responsibilities as CEO, do you ever miss fooling around with
computers?' You said, 'Once a techie, always a techie." And everybody
laughed.

He said there's a little lab off your office where once a week you take the
new stuff and run it through its paces. So why do you do that? Is it duty
or fun?

A: It's just curiosity. It's instinctual. You take things apart and see how
they're made and understand how things work?

Q: Is that what you do, take them apart?

A: Yeah, and try to put them back together.

Q: Do you also run them through some kind of test or a drill?

A: Yeah, in our business, I believe, it's particularly true on the product
side, there is a certain amount of passion that's required for the product
to really understand the product.

It's not like this is just another market and we'll just market this or market
that. You've got to understand what the product is, what it does, and
how it works.

Q: In a typical week, if there is such a thing for you, if you spend a week
in Austin, how much time are you going to have to do that, taking the
machines apart?

A: It's pretty sporadic. It's not a set time. I do try to spend one day a
week when I'm in town, over at Braker at our research headquarters. I
get some time to roam around the labs and stay in touch with what's
going on. <