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Non-Tech : CYBERTRADER -- Ignore unavailable to you. Want to Upgrade?

To: Brentsky who wrote (930)	7/2/1998 4:51:00 AM
From: Tanner	Read Replies (1) \| Respond to of 3216

You chose to wire in your funds...and that's fine...but here's my point and it is actually two-fold (I apologize, but I am responding to some of these messages out of order, so I hope I don't sound repetitive).... (1) Those of us who don't want to wire funds in should not be penalized for doing so... For instance, I happen to bank at a credit union that charges a ridiculous amount for wiring funds over a federal wire... and their fees actually are tiered based on the amount of the wire... Additionally, some people prefer to write checks because they leave a better paper trail... Oh yah, have you ever had anything go wrong with a wire transfer either at the originating institution or the receiving institution... I guarantee you it only has to happen once before you'll never do another one again... (2) Actually, what I was initially questioning was the nature of how CyberCorp wishes to present themselves to their clients. On several occassions the broker from CyberCorp that I have been working with has made the comment that, "when I trade with CyberCorp, I get a PROFESSIONAL trading solution," and "we cater to a more PROFESSIONAL brand of clientele." My point is that this particular policy doesn't treat clients of their firm as PROFESSIONALS, it actually insinuates that for some reason we don't deserve the same courtesy that almost every other trading firm gives to their respective clients. Look, they claim that they cater to the PROFESSIONAL trader, and in many ways I think that they have backed up their claim... I have had every phone call returned within 5-10 minutes, and everyone on their staff that I have dealt with has been VERY nice and VERY helpful... But this one issue, in my opinion, is very UNPROFESSIONAL... Like I said, if they want to claim that they are better than the other trading firms out there for us to choose from because they only serve the more "sophistitcated" investor, then their policies should not be more restrictive than their competition. That is just my opinion. Don't misunderstand me... Overall I have been very pleased with the level of service that I have received, and I have enjoyed working with those who I have had an opportunity to work with so far... Overall, I think I will enjoy trading with CyberBroker... But I simply don't understand why they have adopted a policy that is more restrictive than their competition... Its not the biggest deal in the world...I just find it somewhat amusing that their claim of "catering to the professional" is somewhat mutually-exclusive with this particulair policy. Perhaps someone from CyberBroker can explain to me why this policy exists, and why their policy is different than most of their competition. Like I stated earlier, I actually e-mailed one of the principals, but have yet to receive a response.