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To: Oeconomicus who wrote (8434)7/1/1998 11:49:00 PM
From: Gary Korn  Respond to of 164684
 
If you want to wait on hold for an explanation, you get some guy who either is an idiot and doesn't know the closing times or assumes his customers are idiots and will believe whatever they are told. Arguing with them is pointless.

R.D.,

Why does this seem to be the case more and more often in modern life?

Why do there seem to be so few people who care about the job they are doing and who try to do it correctly?

Gary Korn