To: let who wrote (18618 ) 7/4/1998 9:03:00 PM From: joe Respond to of 45548
>>> >>btw...my ISP has a good chunk of the business here and has a very reputable name. They have been trying to get the v.90 ISP upgrade and cannot get it from COMS.<< >>>This sounds strange. Is COMS backlogged for ISP side of upgrade? You might want to double check this, and see what the hold up is?<<<<< Joe, What they tell me is that if u already use COMS equipment that u can get the upgrade, if u do NOT use COMS equipment then it is not available yet. <<<< let, It sounds to me like they haven't got the v.90 upgrade yet. If you get the 56K upgrade to v.90 then it will still be compatible with the ISP's that haven't upgraded to v.90 provided that the ISP uses the x2 compatible software on their side and your modem is an x2. This is an example of the modem problems. ISP's are not upgrading fast enough to v.90 to be compatible with all modems. If you had an 56KFlex modem you wouldn't be able to connect to your ISP at all. and vice versa,you can't connect with x2 56K with an ISP that only uses 56kFlex. Until we get ALL ISP's upgraded to v.90, there will be problems that discourage people from upgrading to v.90 modems. And until more customers are using the 56K v.90, the ISPs will be hesitant to upgrade on their side. What's especially strange about your post is that you say,"They have been trying to get the v.90 ISP upgrade and cannot get it from COMS". I can't imagine what would be the hold up on 3Com's part. I can't imagine that they're backlogged with orders and have to wait for the v.90 upgrade on their server side. I think they're real problem is they just don't want to upgrade yet . This might be worth checking out, since you said they are a reputable name, this could be anecdotal evidence on why ISPs are slow to make the change. My feeling is they just don't want to be one of the first to do so. Once they see v.90 modems in customers hand, then they will upgrade. Of course, now when somebody buys a computer system, it already comes with v.90 modem. So sooner or later the ISPs will have to upgrade.