To: Knight who wrote (2288 ) 7/7/1998 11:49:00 PM From: cis man Read Replies (2) | Respond to of 3033
<Would you please state the source of the information you posted and some examples where appropriate> Let's just say I'm in the industry and have personal relationships with several folks at the company, most of them in Vantive's western regional sales organization. However, with the continuing exodus from the company of the old timers, these sources are starting to become seriously depleted. FYI, not one western regional sales rep who made President's club in 1996 is still with the company. Granted, the western region has been a problem for some time, and the other two regions haven't had quite as much turnover, but my sources tell me that not one rep who started 1997 with less than 12 months experience made Club. Clearly there has been either massive sales management incompetence here, or, I think more likely that the sales problems are reflective of some fundamental strategic mistakes (see my previous post) by senior management. The sales organization has essentially been dealt a pair of deuces and has been asked to bluff their way through a high stakes poker game with Siebel. Talk to anyone who has evaluated Vantive Sales and ask them how it compares to Siebel from an enduser (salesperson's) perspective. Siebel is so far ahead of Vantive in terms of usability it's ridiculous. Yes, Vantive might have a compelling synch story, but that really only appeals to the propeller heads. In SFA, unlike support, the VP Sales is going to make the ultimate decision, period. IS is just along for the ride. BTW, I feel especially bad for Mary Egan - she is the ultimate sacrificial lamb. None of this is her doing. PS, I've been a lurker here for a couple of years, and have a lifetime account under my real name...