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Technology Stocks : Intuit -- What's Its Future? -- Ignore unavailable to you. Want to Upgrade?

To: TLindt who wrote (1222)	7/10/1998 3:25:00 AM
From: Sr K	Respond to of 1546

QuickBooks 6.0 has some problems that Intuit's help desk doesn't admit and wouldn't help to solve. These include: * it is slow despite saying it is optimized for 32 bit processors, * they disabled the right click capability to copy and paste when changing addresses on a customer or vendor, or on an item description for purchase orders or for invoices (you can still use DOS commands cntr C and cntr V) * you still can't sort simple reports like customer sales over a period of time by amount, ascending or descending (the most useful report to see largest customers or to break a list into priority pieces), and worst of all (for me, at least) * 6.0 will not accept negative cost and negative selling prices (5.0 does) and during the install it changes all such negative items by removing the negative sign and therefore changing your cost of goods, inventory, and balance sheet! It does print to a file so you can find out what the install did to your data, but there's nothing you can do about it. I was hopeful that there was a work around, perhaps a Shift + {minus sign}, or that a fix is in the works for R2 but Intuit's policy is you have to give a credit card and agree to pay $35 before they will pass you to someone to consider the problem! I uninstalled 6.0 and reinstalled 5.0 as a short-run solution. BTW the upgrade assumes you have not backed up your data. If you have and then start the upgrade, you can't use your backup, and you still have to create another one to proceed with the upgrade. I still think it's a useless upgrade, just self-promotional stuff, not Y2K compliant IMO, and they'll need a better version within 12 months. I expect sales to be disappointing, and customer relationships to be severed - for long-run harm to Intuit.

To: TLindt who wrote (1222)	7/20/1998 9:16:00 AM
From: Alice Scandura	Respond to of 1546

Thank you for the information. I also read the response about Intuit 6. It's so hard to understand why companies do stupid things to their software. We've been trying to do PC banking for three months - First had to go to a different bank. Then bought a copy of Intuit, but it was disks not CD. Called Intuit to send a CD instead and are still waiting after a month. Hopefully that's because they are so busy with new customers (but don't count on it). We'll keep at it, but it's frustrating. I'll hold on to both stocks for now. (Maybe I'll sell at DOW 10,000. How high can it go?)