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Technology Stocks : Systemsoft Inc. (SYSF) -- Ignore unavailable to you. Want to Upgrade?

To: Dokie who wrote (3364)	7/11/1998 11:38:00 AM
From: Eric Jorgenson	Respond to of 3529

Computer Associates / SystemSoft partnership description: cai.com Unicenter TNG endorsements: cai.com

To: Dokie who wrote (3364)	7/11/1998 12:00:00 PM
From: Eric Jorgenson	Respond to of 3529

If anyone hasn't yet seen them, here are the results of the January 1998 SystemWizard third party survey. This survey was mentioned during the February Q4 conference call as demonstrating that SystemWizard's effectivity is now twice that found by the first (Micron Electronics) SystemWizard survey: Survey Results from SystemWizard Users (March 2, 1998) In addition to Micron's success with SystemWizard, a second survey of non-Micron users was completed by a third-party in January, 1998. This new survey underscores SystemWizard's end-user perceived value, its importance for solving problems and its frequency of future usage. The results of the survey showed that: Of the 96% who tried SystemWizard to solve one or more problems with their PC, 42% said that SystemWizard solved their problems one or more times. Of the 96% who tried SystemWizard to solve one or more problems with their PC, 93% characterized the process of using SystemWizard as easy. Four out of every five users said they were likely to use SystemWizard in the future when they encountered a computer problem. Of these likely users, 88% said they would use SystemWizard first before calling technical support. Of all users surveyed, 75% felt it was important to have SystemWizard on their systems to help solve problems. SystemSoft remains intensely focused on its ultimate goal of making SystemWizard a standard component on the widest possible range of consumer and commercial PCs via, first and foremost, its PC OEM partners.