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Technology Stocks : TAVA Technologies (TAVA-NASDAQ) -- Ignore unavailable to you. Want to Upgrade?

To: JDN who wrote (20420)	7/10/1998 6:00:00 PM
From: C.K. Houston	Read Replies (3) \| Respond to of 31646

<Dear Rick: Dont think I can agree with you on this one. I have been involved in an ISO9000 certification with a chip maker. It WAS a big deal. Took nearly a year, as you point out audits, and more importantly at least for my client it opened up new markets.> Sorry JDN, I agree with Rick based on my own personal experience with one company I worked with (not for) for 6+ years. Actual audits ARE a big deal. However what I saw, was in the interim between audits ... they didn't follow what was spelled out in the ISO9000 deal. They did their own deal in the interim. Only person in the company who understood the whole deal, the scope and sense of urgency ... was the secretary they put in charge to coordinate everything. Unfortunately, she had no weight to throw around. Of course, the V.P. of one of the departments was on record as being in charge. But, he delegated to the secretary. She coordinated the effort and pushed things thru, but was excluded from the actual meetings with the IS09000 guy. I was well aware of what was going on. Sure, they got certified again. People knew what they had to say and what had to be in print on what reports. FYI - This company is doing DA NADA regarding Y2K ... software internally ... nor checking embedded systems on equipment they've sold which is on plant floors worldwide. SIGH (FYI - the company is one of many owned by a publicly traded NYSE company.) In theory I support ISO9000. When I saw how easily it could be circumvented and companies could be certified, as long as they were willing to spend the time and money to do the paperwork and satisfy "on paper" what was required ... I was very disillusioned. MOST companies take ISO9000 seriously and try to do it right. Unfortunately, I saw how easy it was to do it the other way just to get certification. Cheryl