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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Robert Duncan who wrote (10540)	7/15/1998 9:58:00 PM
From: Glenn D. Rudolph	Read Replies (1) \| Respond to of 164684

if I can show that the option did not trade near the price it was filled at at least 1/2 hour (about an hour actually) after I clicked to buy at market does that help my case? Robert, File a complaint and request a list of trades for that option throughout the time period in question. That is the only way you can narrow down what really occurred. You are entitled to that information. Glenn

To: Robert Duncan who wrote (10540)	7/15/1998 10:03:00 PM
From: umbro	Read Replies (1) \| Respond to of 164684

Robert, The best thing to do is to call E-trade, about 1/2 hour before the market opens, and ask for the manager of the options desk. Tell that person your story. Provide documentation (time of order) if you have it. Request a "time and sales" for the time period that is in question. Ask them to cancel the trade (unless AMZN is indicated to open down 5 points, in which case forget this long post). I don't think the 10-up rule that Glenn mentioned is the reason you didn't get filled for 1 1/2 hours. No market order is allowed to wait that long, and its especially inconceivable for AMZN options which are traded on, I think, three different exchanges. Someone will make you a market, and most exchanges, actually go by a 20-up guideline where they'll usually honor the bid/ask on orders of 20 cars and less. The sooner you try to take care of this, the better your chances. Especially with options that expire day after tomorrow.

To: Robert Duncan who wrote (10540)	7/15/1998 10:13:00 PM
From: BayPig	Read Replies (1) \| Respond to of 164684

>>>>if I can show that the option did not trade near the price it was filled at at least 1/2 hour (about an hour actually) after I clicked to buy at market does that help my case? >>>> I have had the same problems with my trades through E*Trade. I believe whoever they route option orders through is making a killing screwing over people on option trades. If you complain, they will correct it, but if you don't they just pocket the money. File a formal complaint and ask for an investigation of the trade. Request a report of what they find, don't let them just fix the trade. We need to get to the bottom of what is going on. BayPig