To: John Mansfield who wrote (2183 ) 7/18/1998 5:40:00 PM From: John Mansfield Respond to of 9818
'Subject: Business Contingency Planning Date: 17 Jul 1998 04:28:35 GMT From: fix2000bug@aol.com (FIX2000BUG) Organization: AOL aol.com Newsgroups: comp.software.year-2000 I received an email from someone in this group who graciously thanked me for my "non-technical" contributions, and lamented that I wasn't involved "in the trenches" in some way to help in the the bug wars. He was mistaken. Please forgive me, fellow posters, for not formally introducing myself upon entrance into this most honorable gathering! Presently, I am involved in "Year 2000 Public Relations" and copywriting, helping companies explain the Y2k challenge to management, non-technical employees, and the Public. This includes but is not limited to corporate brochures, website copy, newsletters, vendor statements, and speech writing. Recently, Dr Leon Kappelman asked me to perform original Y2k "parodies" for SIM's SPG Year 2000 Conference in Chicago before each of the keynote speakers (Ed Yourdon, Capers Jones and Karl Feilder) gave their presentations, and to be the master of ceremonies for "Technology Theatre" in the exposition hall. Lately most of my time has been spent working on Contingency Planning. If you folks are like most of the project managers I have spoken with, you are beginning to discover that Y2k Contingency Planning goes beyond the traditional specifics of planning for contingencies related to one system: it is a broader effort that looks at potential failures in infrastructure, interfaces, data exchanges, supply chains, and the impact such failures may have on business operations. Y2k Contingency Planning now seems to be an obviously critical area of concern. The problem is that IT professionals have their hands full with repair efforts. Although it may change soon, most organizations are are still seeing this as an IT problem. As time runs out for IT repair jobs, it becomes more critical and timely to assess the potential Y2k impacts and to prepare plans for coping with them. Thus far, my contribution in the area of contingency planning has been to help stimulate the "right brain" activity necessary for a business to achieve their primary objective: maximize the speed and functionality of business resumption. This is accomplished in the following ways: Assistance in the description of the resources, staff roles, procedures, and timetables needed for Contingency Plan implementation. Assessment of costs and benefits of identified alternatives and selection of the best contingency strategies for each core business process. Identification and documentation of contingency plans and implementation modes. Definition and documentation of triggers for activating contingency plans. Establishment of a business resumption team for each core business process. Development and documentation of "zero-day" strategy and procedures. I am working to bring together a team of associates in order expand the range of our services to include the financial arena, the legal aspect (due diligence!) and vendor/supplier relations. Meanwhile, however, it is possible that I could help your company with the "broader picture" as you pursue a strategy that secures the best of both worlds: efficiency in remediation and repair, and preparedness for potential oversights. It has been said before: This is not a technical issue - - it is a management issue. Well, this is also a communication issue. This newsgroup is certainly a good place for sharpening communications skills! Feel free to email me privately for more information. :) Duane Schwingel Y2k Public Relations