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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: kemble s. matter who wrote (52472)	7/19/1998 11:22:00 PM
From: jbn3	Read Replies (1) \| Respond to of 176387

DELL Expansion freeus and I toured the expansion sites on Saturday, too, and I hope to have pictures soon. Let's compare impressions. It would be VERY nice to know what products and functions are going to be concentrated there. My impressions: DELL is aggressively building here in Austin: I did not see the old server production facility, but the new one is huge; about the same size or a bit larger than the Metric 12 facility; should increase US production capability by about 40-50%, depending on how many lines it has and what efficiencies it will incorporate. Due on line this fall. DELL HQ area. Currently contains 3 buildings, DELL 1 HQ and admin; DELL 2, Tech Support; DELL 3, finance. (Hearsay evidence only.) Current on-going construction apparently will more than triple the current space, whether for admin, production, or some other function, I don't know. DELL is aggessively recruiting and hiring for buildings, the foundations of which haven't yet been laid, so that they can be trained and hit the ground running. Employees are upbeat and happy. We met several, both officially and unofficially. On the street, in restaurants, Esther's, etc. I asked a mid-level executive what he thought of the quote: "DELL will be the DELL of the next decade" -- he said, "True". My guess: DELL foresees continued excellent growth. Regards, bachman PS: Kemble, glad you made it back safely. Was starting to worry. I know you're tired, so will talk to you tomorrow.

To: kemble s. matter who wrote (52472)	7/20/1998 6:43:00 AM
From: Mohan Marette	Read Replies (2) \| Respond to of 176387

Dell customers, who are they?? Hi Kemble As you know it is common knowledge that Dell's customers are a bit more knowledgeable,sohpisticated,and savvy when it comes to computers than most. Meet some of them who aren't .<VBG> ==================================================================== 1. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. 2. Another Dell customer called to say he couldn't get his computer to FAX anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to FAX a piece of paper by holding it in front of the monitor screen and hitting the "send" key. 3. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends, "the customer replied. When told Egghead was a software store, the man said,"Oh, I thought you meant for me to find a couple of geeks." 4. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. 5. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally. 6. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse. ==================================================================== [Thank to JPR for providing the URL To read more: exchange2000.com]