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Non-Tech : CYBERTRADER -- Ignore unavailable to you. Want to Upgrade?


To: JPh who wrote (1040)7/23/1998 2:33:00 PM
From: Stryker  Read Replies (1) | Respond to of 3216
 
Thank you for your post JPh, and welcome to the thread.

I would be glad to respond to your questions.

1) The CyBerBroker commission schedule is in fact on our website. The address for CyBerBroker is www.cyber-brokerage.com.

2) Due to the pace of software development over at our sister company, CyBerTrader, Inc., it is possible that we may go directly from CyBerTrader 1.6 Beta and CyBerT 1.2 Beta to 1.7 Beta and 1.3 Beta, respectively. Your concern regarding Beta software is understandable and I would encourage you to speak with other CyBerBroker customers using the Beta software on this thread to get their opinions of the software.

As a matter of policy CyBerTrader, Inc. is in constant development on improvements and upgrades to the software packages. These are issued regardless of whether the release is a general release or a Beta. All software is put through rigorous internal testing before any type of release, thus insuring the highest possible quality at all times.

The reason behind this is due to the fact that it is the customers themselves who direct the development of the software in a very real way. The customers are the ones who determine which functions and features are most important to their continued success and improvement as investors.

3) The quality of a connection to CyBerCenter is one of the most vital aspects of the customer relationship. When using the Internet as a mode of transport the same rules apply as for all other types of Internet activity. The term "Information Superhighway" is an apt label: If the highway is clear you speed along quite comfortably. If, however, you are on during rush hour, or there is an accident on the road (like a part of the Internet going down) you can and will experience delays.

To continue this analogy, if the Internet is truly like a highway, then the speed of your connection is like a car. A high-powered connection may allow you to get through or around these problems much more easily and quickly.

In addressing these problems CyBerCenter always looks for alternatives to the traditional answers. This attitude has given rise to the concept of CyBerNet: A high speed, private Internet operated in partnership with BBN/GTE. If you are stuck in Internet traffic this provides the capability to pull out of the public road and move to a private toll road with far fewer users. CyBerNet is in its final stage of implementation and should be available for full-scale use shortly.

Another solution is CyBerFrame, a dedicated connection straight into the CyBerCenter system. Again in partnership with GTE, CyBerCenter is able to provide a turnkey solution for dedicated connectivity with no service contracts and quick install times.

A final note on connectivity: Experience has taught us that the single most important factor in the day-to-day quality of a customer's connection when utilizing the Internet is their own local ISP. Overall quality varies geographically from provider to provider, so the customer must be diligent in their own personal choice.

For the foreseeable future Internet-related difficulties will be a serious issue. Our focus is to provide solutions through our own family of companies and our telecommunications partners.

4) Different customers fare differently. The CyBerTrader software will not make money in and of itself. It is designed to let traders do that which they do uniquely well, only do it better, faster, and with the highest amount of market transparency and information possible.

5) Posting the commission the commission schedule is possible, but may not be the most effective course. I would instead invite you to peruse the CyBerBroker web site, where a wide array of information is available that may assist you in your decision-making process. The specific fee page location is www.cyber-brokerage.com/fees.html.

6) The current account minimum is $25,000. CyBerBroker has always intended to reach as wide an audience as possible, and to do this reasonably and safely. As we continue to grow we will have the capability to accept many more customers of varying experience levels.

7) In order to provide the the highest quality data services possible CyBerCenter, Inc. charges a Data Service Fee of $300 per month. CyBerBroker waives all or a part of this fee with CyBerCenter based on the individual customer's activity. This makes it economically feasible for us to provide the highest quality products, service, and support for every CyBerBroker customer. In our customer profiling process we actively seek those investors who average three or more individual orders per day.

8) CyBerBroker is a SIPC member, as evidenced by our logo on the web site landing page, and is covered under the SIPC account insurance program. This program provides for a total of $500,000 in coverage, of which no more than $100,000 may be in cash. Additionally, our clearing firm, Penson Financial Services, Inc. in Dallas, Texas, provides a further $9,500,000 in securities coverage through a private insurer.

I hope that this information has been helpful. We would love to hear from you here, so please feel free to call at 512/ 320-5444 if you have further questions about our products and services.

Thanks again for posting, and for the opportunity to respond to your questions.

Sincerely,

Mark K. Stryker
CyBerBroker, Inc.



To: JPh who wrote (1040)7/24/1998 4:52:00 PM
From: Loci  Read Replies (1) | Respond to of 3216
 
Hi JPh and everyone,

This is my first post on SI, and I am a brand new user of CyberTrader, or CyberT at the moment. I am new to trading, though I have researched day trading extensively. As I researched it, I brought in trial systems from many day trading service vendors, dealt with a host of broker/dealers, software developers, and support staff.

While not having dealt with any other vendors (other than paper trading through their systems) with funds like you have, I have had some similar experiences. My background is technical, having done everything from real-time unix kernel development, to systems integration and analysis for various databases, as well as internet firewall systems implementation. I found this put me in an interesting situation when dealing with the various day trading firms, and asking them questions about their remote trading environments.

I can say that CyberBroker, initially, and over time, has been the only vendor to accurately, suitably, and politely address the issues I have brought up. Technically speaking, I am actually stunned by what they are doing and how they are doing it. Please understand that I am not the type who is inclined to write glowing praises about anything like this...in fact, I never have before.

I am convinced of one thing in particular...if I can't make money with CyberTrader, it isn't going to happen. The tools that they provide are probably 2 evolutionary cycles ahead of any competitive product that I was able to lay my hands on or even read about. I am currently working with CyberT 1.2Beta, and its the most stable piece of software I have used in a long, long, time. In all seriousness, I wish they would port it to Linux, and I would kiss Microsoft goodbye in a heartbeat.

My internet link is satellite based, which is not really suitable for trading, I think, due to latency problems. From a technical standpoint, I think the k56flex or Frame is the way to go. That link is so crucial. Like others following this thread, I am paying very close attention to what success/problems others are having with various communication setups. Please share with us...

I think I am rambling...my main point was to concur with you regarding your dealings with other vendors. It is evidence of something I have often had to deal with as a technical person. What the vendor/seller should say is "I don't know why it isn't working", rather than making a wild guess which you, as a customer, must put some credence in and take seriously. They don't mean to mislead you, but they are doing more harm than good. As a new trader, I get all kinds of "investors" telling me to do this or that...if I took any of them seriously, I would be in big trouble.

I highly suggest you give CyberBroker a try; technically, they have a lot on the ball.

Thanks to everyone who has contributed so much to this thread and the others I have been reading, and thank you CyberBroker.

Loci