Genesys Telecommunications Laboratories, Inc. Reports Revenues Up 126% for
Fiscal Year
SAN FRANCISCO--(BUSINESS WIRE)--July 22, 1998--Genesys Telecommunications Laboratories, Inc. (NASDAQ:GCTI - news)
today reported revenues of $84.7 million for the fiscal year ended June 30, 1998, an increase of 126% compared to revenues of $37.5
million for the same period of the prior fiscal year.
The Company reported net income of $7.9 million, or $0.30 per share, for the year, compared to net income of $0.8 million or $0.04 per
share, in the prior fiscal year.
Revenues for the fiscal fourth quarter ended June 30, 1998 were $26.5 million, an increase of 97% compared to revenues of $13.5
million in the same period of the prior fiscal year. The Company reported net income of $3.0 million, or $0.11 per share, for the fourth
quarter, compared to net income of $0.7 million or $0.03 per share, for the same period of the prior fiscal year.
Revenues for the fourth quarter of fiscal 1998 increased on a sequential basis by 17% over the $22.7 million reported in the third quarter
of fiscal 1998, and net income was up 27% from the $2.4 million, or $0.09 per share, reported in the third quarter of fiscal 1998.
Commenting on results, President and Chief Executive Officer Greg Shenkman said: ''We are pleased with the results of our fourth fiscal
quarter and the successful completion of fiscal 1998. Our revenue growth of 126% for the fiscal year represents the continuing
acceptance and adoption of our enterprise strategy. The dramatic revenue growth that we have experienced has enabled us to make
substantial investments in our products, technology, and sales and marketing functions to further enhance our competitive position.''
Shenkman added: ''In addition, during the quarter we made significant progress in extending our strategy into the sales of application
products targeted at workforce productivity. These applications are targeted at professional productivity applications outside of the formal
call center which add significant value to professional workers within the enterprise. This greatly increases the value of the Genesys
solution to our customers, and opens up an even greater potential market opportunity for our products. These new directions provide
further evidence of the continuing worldwide adoption of the Genesys solution for managing real-time customer interactions throughout
the enterprise.''
Quarterly Highlights
The following highlights were announced or occurred since Genesys' last earnings statement:
Genesys announced the delivery of an integrated e-mail solution which enables the blending of e-mail and voice customer
interactions. With this new offering, Genesys is extending the multi-media capabilities of CTI enabled call centers while also
building a foundation for additional Web-based solutions for the enterprise.
On June 9, 1998, Genesys announced two new managed call center services packages that enable Network Service Providers
(NSPs) to deliver proven CTI capabilities to their customers from the network. These enhanced services packages give Telcos the
ability to offer a wide range of call center functionality, provide significant differentiation against their competitors, and help build
stronger strategic ties to their customers. In this regard, our Canadian partner, ConneCTIvity, now has 6 live customers deployed
utilizing these managed services.
On May 4, 1998, Genesys announced that Digital Equipment Corporation would resell the Genesys suite of applications. This
partnership combines Genesys superior product offerings with Digital's depth of experience in delivering scaleable enterprise
solutions to customers.
Sales during our Fourth Quarter were made to several significant customers from a broad range of industries, including Hibernia
Bank, Intel, Airborne, Visa, GPU Energy, First Tennesee Bank, Intermedia Communications, Sears, 20th Century, Dictaphone,
Vanguard, Airtouch Cellular, Teleap, Sitel, Sykes, Transalta Utilities, Unisys, and American Express.
About Genesys
Genesys Telecommunications Laboratories, Inc. (Nasdaq ''GCTI'') combines computer and telephone systems to improve interactions
between companies and their customers. The Genesys Suite- an innovative suite of inbound, outbound, blended, network-based and
Internet-based call center products - enables organizations to optimally manage customer interactions and employee communications to
increase productivity, lower costs and achieve greater customer satisfaction and loyalty. Headquartered in San Francisco, Genesys serves
300 customers in the North American, European, Asia/Pacific and Latin American regions directly from 27 sales offices and indirectly
through a select group of industry-leading solutions providers. For more information please visit Genesys at genesyslab.com
or call 1-888-GENESYS. |
