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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Mama Bear who wrote (9255)	7/23/1998 4:22:00 PM
From: Bill Rood	Read Replies (3) \| Respond to of 16892

Placed order to sell PSIX at 15:41:44 limit @19 5/8 order remained proccessing and live for 2min until bid fell to 19 1/2 at which time my order became open. The bid stayed above or at my limit for 2 min without a fill. I then cancelled at 15:43:50. At 15:49:39 I placed order to sell PSIX limit @19 1/2. Once again order was above my limit with no fill. Order became open 2 min later after price fell past my price. Cancelled at 15:51:25. Rentered sell of PSIX Limit @18 5/8 The current price was 18 7/8 x 19 order sat for 30 sec until Psix was ready to ut at which time my order went from the stall modes of live order and proccessing to sold at 15:54:36. My question is why my order could not be filled on the first 2 attempts. Was it not enough volume only 19 mil. Are Dateks computers set up to screw there customers by not filling marketable orders for 2min in a stock with massive vol but those trades sure fly when the stock starts to move against you. When the trade was finally filled why didn't Datek stay in the stall mode for 2 min I would have gained a 1/2 point. Datek sure can jump out of that proccesing and live order mode when its to your detriment.

To: Mama Bear who wrote (9255)	7/23/1998 10:47:00 PM
From: Michael Elizabeth Chastain	Respond to of 16892

Hi Barbara, Well yeah, any time I put in an order, it's a live order and I might get a fill. Naturally. In this case I sure wouldn't mind having the bid executed! Look at the situation again: stock trades between 8 3/4 and 8 15/16 all day. Sometimes it goes up to 9 1/8 on a good day. Then the bid drops under 8 at the close of market. If I put in a buy order at 8 1/4 at 4:05 PM, and it gets filled at that price, I'll just be in a whole new world of profitable trading! :) More seriously, I have two pieces of good news to report. One is that Datek is showing me a much better Bid/Ask after the close of market today. The day's range on BTJ is 8 3/4 to 8 7/8. Several hours after close of market, Datek is showing me a bid of 8 13/16 and an ask of 8 15/16. So now my computed account value is much closer to some hypothetical true value, and my problem is solved. For today at least. The other good news is that Craig Meehan in Datek customer support replied to me in a timely fashion: The issue of incorrect data in our client's accounts is of great importance to Datek Online. While the problem has yet to be corrected, I wanted to take the opportunity to assure you that a solution is being sought to rectify the situation. Currently this is all the information I can pass along at this time. How about the other guys here getting bad after-hours quotations on Amex stocks, are you seeing any improvement today?