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To: 24601 who wrote (3361)7/24/1998 11:07:00 AM
From: Emmo  Respond to of 11417
 
Thursday, July 23, 1998, 2:15 p.m. ET.

Cost, Complexity
Threaten SET's Success

By JOHN EVAN FROOK

It looks like suppliers of Internet payment
software and services are just about
giving up on the SET payment
technology and falling back on old,
reliable SSL.

That was what analysts were saying this
week in the wake of several moves from
Internet payment leaders.

CyberCash Inc. purchased First Virtual
Corp.'s wallet-based accounts for an
undisclosed sum and said it plans to
convert those customers to the simpler
Secure Sockets Layer (SSL) encryption
software.

Meanwhile, SSL stalwart PaymentNet
said it will target enterprises with
batch-oriented payment systems that
make no accommodation for consumer
wallets based on the Secure Electronic
Transactions (SET) certificate-based
protocol.

The two disclosures follow IBM's move
last week to add an SSL module within
its Net.Commerce platform, which many
observers deemed a hedge against
slow SET adoption in the United States.

Executives at these vendors were
candid about what is already widely
documented: SET could take far longer
to take hold than initially expected. And,
for that matter, it may never catch on.

"It is possible for us to do
double-certificate processing under
SET, but we don't believe there's enough
market weight to support it," said
PaymentNet CEO Bruce Hendricks.

"We are listening to the market and the
market wants SSL today," said Maureen
Loftus, CyberCash's senior vice
president for marketing and strategy.

A new CyberCash wallet scheduled to
be released within 30 days will offer both
SSL and SET support, but will likely be
tapped primarily for its SSL
qualifications, Loftus added. The
accounts First Virtual sold to CyberCash
will migrate to SSL solutions initially,
Loftus confirmed.

Championed by credit-card
associations MasterCard and Visa, SET
was once regarded as the Holy Grail for
secure commerce on the Internet,
capable of assuaging customer fear
over buying on the Internet by integrating
digital certificates to verify the identity of
all parties in a payment transfer.

But the expense and complexity of the
technology is holding it back, said
analyst Vernon Keenan at consulting firm
Keenan Vision Inc.

"I see wallet-based transactions to be a
non-starter because installing them on
the user side often requires support,"
Keenan said.