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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: GOD.980722 who wrote (9300)7/27/1998 10:06:00 AM
From: Hitch  Read Replies (1) | Respond to of 16892
 
Hey Datek, just in case it hasn't been explained to you, it's the "orders" that are supposed to be executed not the customer. I had a stop limit sell order that sat for seven minutes after the price should have triggered the order. I am sure you will be happy to give me a free $10 trade for this but somehow that just doesn't make up for the $1750 you cost me. Please do your best to extract your heads from your collective rectums and take a stab at customer service, it would be a very refreshing change.

Just another sastisfied Datek Customer (but not for long)



To: GOD.980722 who wrote (9300)7/28/1998 5:12:00 PM
From: Len  Respond to of 16892
 
and you can see the depth of the island
orders which isn't shown on Level 2.

Built into most of the order entry firms like MB, Cyber, Maverick, and the others, is the ability to see the complete ISLD book also, right within the Level 2 screen.


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