To: D. Swiss who wrote (55101 ) 7/30/1998 11:03:00 AM From: On the QT Read Replies (1) | Respond to of 176387
Hi Drew and Thread, Thanks for the information. Interesting article by Michelle Conlin. Thank you for providing it to all of us. The concept of an inventory-less showcase for the end user might work. I can see why Gateway would want to develop these type of stores. As you probably are aware, Compaq's exclusive use of the Tandy stores also will further their marketing goals. It appears that Compaq and Gateway will cross swords, more so then Compaq and Dell. Gateway already is in the same direct arena as Dell. So they also are engaging Dell more so then Compaq. Gateway is trying to cull out greater share in both the business and the home user market. We will see how successful they will be. One of the most important areas in capturing consumer confidence is the service and repair follow through. Please check out today's IBD's Thursday, July 30,1998 front page article " How to get help for the PC Repair Blues". An excellent and informative article by Matt Krantz, which clearly lays out the warranties, guarantees, and service follow through provided by each of the main computer sellers. It includes time and prices lending itself to specific comparison. The article is lengthy and there is not much fat in it, so even trying to provide salient points would entail practically retyping most of the article. Hopefully, someone on the thread has the time and/or the will to do so. Maybe someone with today's IBD and a scanner will be able to recreate this very informative article for the thread. If not, I suggest for those of us that really want to see what the competition is doing, in this area, spend a $1.00 for today's IBD. Best Regards, QT