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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Bill Harmond who wrote (12378)	8/2/1998 9:45:00 PM
From: Glenn D. Rudolph	Read Replies (2) \| Respond to of 164684

Amazon is a brand. Service businesses have brands. McDonalds, Barnes & Noble, Starbucks, Staples, Ritz Carlton, Tiffany, Yahoo... None of the above is a brand. The closest may be McDonalds since some may prefer their french fries to others. The rest sell commodities. Specifically Amazon and Barnes and Noble. Hotel rooms vary so one knows what to expect. Glenn

To: Bill Harmond who wrote (12378)	8/3/1998 3:12:00 AM
From: Dell-icious	Read Replies (1) \| Respond to of 164684

William. This is a slippery slope. So - AMZN is a service business ? I thought it was an online retailer. The service it provides now is a listing of books and music (and other goods in the future) coupled with informative reviews and a community that discusses this. However, they make money when I buy the book there. So, I'd like to call all the rest of the stuff "customer support". They are selling goods - not the service. PS: I am neither long nor short AMZN and am too scared to do either.