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To: Ilya Pichkhadze who wrote (6513)8/6/1998 7:57:00 AM
From: Benny Baga  Respond to of 8545
 
Banks Push Onward With MSFDC

August 6, 1998

RETAIL DELIVERY NEWS -- MSFDC, a joint venture
between Microsoft [MSFT] and First Data Corp. [FDC], is rounding up support for its
bill presentment/payment model and could announce live implementations as early as
the end of the year, says Warren Dent, director of business development for Microsoft's
desktop finance division.

MSFDC's bank partner, San Francisco-based Wells Fargo Bank [WFC], is piloting the
system for six months with bank and MSFDC employees, enabling participants to
receive their Wells Fargo credit card bills online the day after each billing cycle
concludes. The pilot could lead to a consumer rollout early next year, says Susan
Weinstein, a vice president for Wells' online financial services group.

Pilots Test Employee Acceptance

Initially, pilot participants will receive bills online only through MSFDC, but the Wells
Fargo service ultimately will be capable of delivering all of a customer's bills, even when
presented through other sources, Weinstein says.

Mellon Bank [MEL] also announced intentions to participate in a pilot with MSFDC this
summer. The bank is a member of Integrion, a competitive bank-branded bill
presentment/payment company.

"As an owner bank of the Integrion consortium, it is important to integrate the service
with our other technology and systems," says Allan Woods, executive vice president
and chief technology officer for Mellon. Banc One [ONE] also participates in both
systems.

Billers Still Sorting Out Options

Neither MSFDC nor Integrion is cornering market versions for bill presentment/payment
models, says Bill Burnham, an electronic commerce analyst at San Francisco-based
Credit Suisse First Boston. Billers and consumers alike have yet to commit to one and
new systems still are emerging, Burnham says.

MSFDC has catered heavily to bank needs, offering its service free to bank participants
and consumers, but billers still haven't rallied unilaterally behind any of the existing bill
payment/presentment options, Burnham says.

Some banks will be the consolidation points, but others won't, he contends. That is a
realization that both MSFDC executives and CheckFree/Integrion developers slowly are
realizing, he says.

Billers have a lot of options and can't figure out what is best, Burnham adds. Many may
start to take more control of the process, as has AT&T [T], which now supports Just In
Time, another bill presentment/payment model developer.

"Our research says most consumers pay their bills and think about their financial state,"
not where they paid their bills, Dent says. "If we can have the financial data integrated
with where I get my bills, that will be most helpful," Dent says.

Billers still can use smartly packaged advertising within the bill to draw consumers to
their site, Dent says. Even with the use of online financial exchange, billers still will need
to develop Internet pages in a proprietary system, Dent says.

"HTML was designed to transmit transaction information not present bills, " he says.
(Bill Burnham, Credit Suisse First Bosron, 415/836-7600; Warren Dent, MSFDC,
425/936-1109; Susan Weinstein, Wells Fargo,415/396-0510.)

[Copyright 1998, Phillips Publishing]