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Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?

To: Eric Yang who wrote (16332)	8/6/1998 10:24:00 PM
From: Sam Scrutchins	Respond to of 213182

Eric, Do you have an updated calendar of Apple events that you have not posted yet. I am itching to know whats going on in some detail between now and MWSF. TIA. Sam

To: Eric Yang who wrote (16332)	8/6/1998 10:38:00 PM
From: Andrew Danielson	Read Replies (1) \| Respond to of 213182

Oh, it's already been taken care of. August 15th will be sunny over everywhere except a certain campus located just outside Seattle. . . "PS. Andrew, I'd like to put in a request for a nice sunny day on Aug 15th here in LA. Light on the smog please. I'd like to go to the beach after the iMac intro. Hope I gave those butterfly enough time." Andrew

To: Eric Yang who wrote (16332)	8/8/1998 3:27:00 PM
From: Zen Dollar Round	Respond to of 213182

<Somewhat Off Topic> Hi Eric, I noticed on your Mac Evolution (http://www.macevolution.com) site that you have a note about poor customer service at the Apple Store-Within-A-Store at a CompUSA in Cincinnati, Ohio (Recent Features, August 4). You also mention the Culver City, CA store as being poor as well. I'd like to suggest that, in addition to directing readers to write to retail@apple.com to complain about these issues, that you also direct them to info.compusa.com in order to complain about poor service at CompUSA locations. It is a CompUSA web page dedicated to handling customer service complaints of this kind. My feeling is that it is best to go directly to the source of the problem first, them work your way back if you have to. So, it's best to first talk to the store manager, then try the CompUSA customer service link and write the same to retail@apple.com. From what I've heard, the higher up management at CompUSA responds quickly to these types of transgressions once they know about them. I'm sure they'd love to hear that the Culver City CompUSA doesn't even answer their phone! I'm posting in this thread because I'd like to encourage anyone else reading this thread with similar experiences to do the same.