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Non-Tech : Web Street Securities (WEBS) -- Ignore unavailable to you. Want to Upgrade?

To: wlcnyc who wrote (583)	8/8/1998 1:25:00 AM
From: Linda Kaplan	Respond to of 1339

Hi, Bill! Arrogance. Good word. Perfect word. Astonished. Another good one. Imagine setting the policies of an entire brokerage firm on the basis of their wish to persecute and punish one customer! I wonder if Web Street is a pseudonym for Back Alley. With the mentality Jon Rosenberg evidenced in his post here, I'd say this firm will not be able to rise above a petty and narrow minded vindictive preoccupation. Reminds me of a stock I have had the misfortune to own where arrogance has ruled the company. I've known them to bad mouth a stockholder in writing to another stockholder (neither was me), because they thought he was of the opinion that their President was not the inventor of some technology (where there was another person who laid claim to the distinction of inventing the technology). It happens he wasn't of that persuasion, but the whole thing of bad mouthing one stockholder to another was so off-kilter for a company, that I thought they would never rise above their petty preoccupations long enough to make their company a success. They haven't, yet, either. Web Street is striking me that way. A simple apology to me and making good their word would have put the whole dispute to rest amicably. Instead they waste their energies ranting about me in their offices, planning petty retaliation against me. Do they think I care if they give "my" $100 credit to thousands of others? Most anyone who tries them will be confonted with the frustrations and disappointments, the wasting of our TIME, the incompetence, the arrogance, the contempt, that you experienced and that I experienced at Web Street. Is that worth $100 in commission credit? Not to most people. It's so funny! If they knew jack about good business, they'd have just apologized to me, given me the stinkin' little badges... I mean stinking' little credits they'd promised, and they'd have placated me. They then could have gone public, admitted they'd made some mistakes, offered everyone a $100 credit, and they'd have won points with everyone. Many would have been impressed with their apparent integrity. Denying they have the problems we've described and offering my credit to everyone but ME, only makes them look like unstable lunatics. Who'd risk using a lunatic brokerage house that has a new version of fact for every occasion? That could promise a credit and retract it, promise another credit and retract it, promise returned calls and never make them? If they think I was annoyed before, how do they think I'll be now? They'll be following me from internet site to internet site offering every member on earth $100. ROFL!! Now that's a really good use of their time, when SO MANY THINGS don't work in their company. Did I mention you can't place multiple orders on one stock, on line, due to limitations of their clearing house? And they are going to be trying to become their own clearing house because of that and other problems? Well, don't you think they might try spending their time on working that out rather than whining about me? Let's talk restaurants in private mail. Linda