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To: Gregg Powers who wrote (13952)8/20/1998 11:26:00 AM
From: CDMQ  Respond to of 152472
 
You have probably seen this by now?
biz.yahoo.com



To: Gregg Powers who wrote (13952)8/20/1998 11:42:00 AM
From: JGoren  Respond to of 152472
 
I don't disagree regarding Sprint's strategy. I have until recently been "forgiving." For one thing, PrimeCo opened in Dallas first and wisely executed a license with the electric company to use its easments, so PrimeCo has much better coverage. Sprint has had to obtain its site licenses individually. Moreover, the demand was three times what Sprint expected and it immediately had to start adding infrastructure to try to meet the demand.

The problem is that coverage does not seem to be getting any better, and the lack of capacity is causing an increase in dropped calls or failed calls. I should have thought that things would get noticeably better by now, but they haven't. The longer it goes on, the more frustrating it is. I am also concerned that consumers may get the wrong idea about cdma as a result. I, at least, understand what the problems are, and that it's not the technology, just the way Sprint is going about it.



To: Gregg Powers who wrote (13952)8/20/1998 1:50:00 PM
From: mrknowitall  Respond to of 152472
 
Gregg - appreciate your well-informed posts. I, too have Sprint problems but also have similar problems in certain areas with AT&T's IS136 TDMA deployment. In fact, one AT&T CSR suggested they weren't able to do anything about the problem and recommended I find another carrier if I had to use the phone in that part of the very large metropolitan area I live in.

What is incredible to me is that calls break up, I get the "no service" indication (Nokia phone) BUT - calls to the 611 customer service organization work perfectly. This implies a number of possible scenarios - all of which have technological solutions but none of which they are willing to apply.

In the Sprint situation, the most annoying thing is not being able to place a call to the phone while my wife has it at her place of business - she just happens to be located in one of those supposedly "over subscribed" areas, which I believe to be bovine-scatology; I don't think we have over-subscription, we have failure to deploy to accommodate growth. If AT&T didn't have their problems in the same area, I don't think Sprint would be able to get away with this.

Sound quality is nice but it doesn't do you any good if you can't place and receive calls.



To: Gregg Powers who wrote (13952)8/20/1998 4:22:00 PM
From: John Cuthbertson  Read Replies (1) | Respond to of 152472
 
Gregg,
Hey, I don't mind being characterized as "price-sensitive" or even "retail," but "low-end"?! Gee!

So far no complaints from my wife about Sprint's San Diego service, but I think she hasn't yet really gotten used to having the phone, so we shall see how things go.

==John