MARKC, thanks, great reading anf great lead for me to post>>>>> BTW, Nortel's 250 Switch is the equivalent of the SS7 and We GOT IT! world VOIP ISPs need to expand their switching setups to provide IN capabilities.
By Andres Llana
onsider these the salad days of voice over Internet protocol (VOIP). There's no real regulatory control, and public VOIP providers aren't working under the same "five-nines" reliability rigors traditional local exchange carriers (LECs) must meet. VOIP providers are riding the crest of a technology wave that hasn't been tested by the rigors of copper telephony. All that must change if Internet telephony is going to become a competitive service offering.
Observers place the beginnings of VOIP to early 1995, when VocalTec Communications (Northvale, N.J.) introduced its Internet Phone software, which was designed to run on a 486/33 PC configured with a sound card, speakers, microphone and modem. This development set the stage for the introduction of similar products, including the WebPhone from NetSpeak Corp. (Boca Raton, Fla.), VocalTec's Internet Phone, and the Internet Phone from Intel Corp. (Santa Clara, Calif.). What moved PC-to-PC VOIP technology forward has been the development of better sound cards, faster processors, higher speed modems and much better compression.
At first, voice over the Internet was viewed as a hobbyist novelty; however, as more workers migrated to home offices, VOIP represented a tremendous cost savings. Users could bypass long distance carriers in favor of integrating their voice and data requirements over a single line for a flat monthly Internet access fee.
In this environment, compatible software lets users conduct voice conversations with each other. When the software is loaded on the end user's PC, it automatically detects the user's sound card and modem. Setup procedures establish whether a call will be full- or half duplex, and whether a static IP address or one that changes every time the user signs on to the Internet is used. A codec algorithm is selected to work with the onboard modem to compress the voice data into packets for transmission over the Internet or a private IP network. These packets are sent to a correspondent system, where they are disassembled and played back to the recipient.
VOIP's evolution is rocketing forward with the emergence of fully configured, gateway-based, phone-to-phone VOIP systems, which interface a company's private branch exchange (PBX) or local area network (LAN) with outside callers across the Internet.
Large corporations long accustomed to linking company locations using tie lines with their PBXs, find that the same arrangement can be accomplished across the Internet using a gateway-based VOIP environment (Figure 1). Here, gateway software accepts voice traffic coming over LAN or PBX trunk lines, compresses it and packetizes it for routing over the Internet to the recipient. Greater call volumes can be accommodated, but all calls must originate and terminate on a proprietary server for proper encoding and/or decoding. This strategy is being adopted by corporate networks as a means of consolidating many levels of traffic.
A Gallup/Pitney Bowes survey reports that an average Fortune 500 company will spend $15 million to $20 million annually on telecommunications, of which 36% will be used to support fax traffic. According to other studies, there are more than 60 million fax machines worldwide, accounting for $80 billion per year in telephone charges. By virtue of the market's dimension, these budgetary factors will further influence the continued development and refinement of VOIP, as well as and fax over IP (FOIP) products.
For example, gateways that support voice and fax over the Internet encourage companies to consider the economies of placing more voice, fax and data traffic over IP networks. For this reason, major corporate networks will provide the greatest potential market for VOIP technology.
These changes in technology will place increasing pressure on Internet service providers (ISPs) to differentiate their services by supporting VOIP traffic. However, ensuring two-way voice communications over a packetized data network is not an easy feat.
What's so different about voice?
In a typical Internet data transmission, the ISP for the most part validates the user's ID and then routes the transmission to a specific data switch, where the call is connected to the Internet and a session can begin. Voice calls must be handled in an entirely different process.
To begin with, protocols have been developed to address multimedia communications over packet networks which effect signal processing through the public network. For example, the H.323 standard affects terminals and gateways, while H.225 defines the means by which audio, video, data and associated controls are coded and packetized for transport between H.323 terminals.
The H.225 protocol is intended for packetizing and synchronization of traffic over the network with non-guaranteed quality of service (QoS). Consequently, to process VOIP exchanges, the ISP must be in a position to handle a complex message stream to route calls to their proper destination.
For these reasons, the ISP must assume a much different switching configuration, taking on the posture of a service switching point (SSP) in the public network. This is a major problem for many ISPs, because many cannot support functional SSP termination. However, some ISPs have begun using a combination of gateway and gatekeeper units to support call setup, packetization and routing functions to transport voice calls across an IP network.
Although new to ISPs, gateways provide the interface between the public switched telephone network (PSTN) and the IP network, and support the encoding/decoding and packetization of information between the two networks. In addition, gateways send and receive call signaling to and from the PSTN via multifrequency trunks, integrated services digital network (ISDN) D channels, and so on. Gatekeepers act on the signaling information to determine the switching/routing logic so they can establish a communication path between IP networks and the PSTN. Gatekeepers maintain lists of remote gatekeeper IP addresses, as well as the associated PSTN dialing plan routing information.
With the evolution of the intelligent network (IN), however, these basic systems may not be enough. For example, local number portability (LNP) is expected to bring about a number of network changes-the least of which is the signaling process, which will require an LNP database query for every ported subscriber number. This will increase the number of signaling system 7 (SS7) links to signaling points required to support these added database queries.
Expanding the fabric
ISPs will have to expand their switching fabric to support enhanced, SS7-type operations, and in doing so will compete directly with other types of carriers. To compete in this environment, ISPs will have to reconfigure their networks to establish an Internet telephone service switching point (IT-SSP).
Figure 2 is an example of an IT-SSP providing the interface between the PSTN and IP networks. By deploying an IT-SSP, VOIP calls can take advantage of IN services using SS7 technology. In this setting, application of the SS7 standard enables more advanced call handling.
The ISP in Figure 2 uses a MicroLegend Telecom Systems (Raleigh, N.C.) VSP-SS7 switch configured with a number of gateway and gatekeeper units to support SS7 intelligent call processing. The IT-SSP unit serves as a direct interface to the local central office (CO) or network switching point, and the IN using SS7 trunking. In this example, an Internet user establishes a normal data connection with his ISP. Once on the network, the user initiates a VOIP call (to 978/543-6768) that, in reality, has been transported to another local CO. In this scenario, the end user dials a portable number, which in turn relies on the SS7 intelligence embedded in the network for LNP service.
The service provider's newly enhanced switching fabric would be able to recognize that the number dialed was a ported number. In turn, a message on the internal network of the ISP's IT-SSP would send an SS7 query to the serving signal transfer point (STP) and service control point (SCP) database to determine the address of the switching center that services the relocated number. This query would be processed by the MicroLegend SS7 switch, which would cause the local (sending) gateway to establish a route to the CO switch that serves this ported telephone number.
The second local office, using the information sent from the STP, determines the ported number being called and then sets up the call to the dialed number. When the call has been completed, the SS7 signaling (message) process simplifies the call tear-down process, freeing up the SS7 trunk.
Thus, the ISP can utilize SS7 messaging to transport any of its VOIP traffic directly over the Internet or the SS7 network. The application of the SS7 switch provides the ISP with a fully compliant SS7 intelligent switching solution to support all types of VOIP calls. The switch provides the basic interface for an SS7 link, avoiding the requirement to provision multiple H.323 gateway terminals with separate SS7 trunks.
The IT-SSP configuration gives ISPs other advantages. For example, an SS7 interconnection provides a more reliable PSTN interconnection, because SS7 message transfer part (MTP) routing provides automatic message routing and retransmission to overcome network faults.
With the expanding application of LNP, an ISP will be able to support the added database queries via the SS7 links to complete call processing. Without SS7's enhanced call features, the ISP would be unable to support portable number calls. This requirement is certain to expand with wider application of "portable" 800/888 numbers used by vendors for Internet online selling.
In addition, as Internet users begin to make use of calling card services, ISPs will be able to support the SS7 calling card features needed to complete Internet calls requiring such functionality. The application of a versatile signaling point (VSP) SS7 switch will gain further importance to ISPs as international connections to multiple networks require conversion of different SS7 protocol variants.
The other threats
It is only reasonable to assume that large businesses will take advantage of IP networks to contain their telecom costs. In like manner, we can expect that ISPs will take whatever steps are necessary for them to stay in business. To do this, ISPs will have to adopt increasingly sophisticated switching fabrics (such as the IT-SSP) to support SS7 call processing over IP networks.
The FCC has moved one step away from the president's hands-off policy for the Internet by stating that it would charge access fees on a case-by-case basis for all long distance calls completed over LEC networks. Considering the fact that the Internet is worldwide, it is difficult to see how this policy can be enforced.
Major carriers have stepped up to the plate to defend their interests by becoming ISPs. Therefore, the issue of access fees may soon pass, since the difference between ISP and carrier may become to tough to tell.
Andres Llana is a consultant with the Vermont Studies Group Inc. (King of Prussia, Pa.). Llana's telecommunications career spans more than 40 years, and he has authored numerous reports on disaster recovery, new telecom systems and wireless technologies. Readers may direct comments to anrespond@americasnetwork.com.
June 15, 1998 table of contents
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