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Non-Tech : Complaints About Schwab -- Ignore unavailable to you. Want to Upgrade?


To: biodoc who wrote (13)8/28/1998 1:28:00 PM
From: scaram(o)uche  Respond to of 196
 
The company simply does not understand that these failures to perform will trickle down. When you call the President's office in San Francisco, you run into arrogance rather than an attempt at "the customer is correct".

Execution failures have cost me thousands at Schwab in the past six months. I've largely moved to Brown, but..... today I really, really needed execution at the Schwab website, and I didn't get it.

Fume.......