Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Newbridge Networks -- Ignore unavailable to you. Want to Upgrade?

To: Glenn McDougall who wrote (6349)	9/3/1998 11:31:00 AM
From: Glenn McDougall	Read Replies (1) \| Respond to of 18016

Company Press Release Fastest Growing Network Company in the U.S. Chooses CrossKeys Resolve to Support Service Level Agreements for ATM, Frame Relay and Internet Connections KANATA, ONTARIO--(BUSINESS WIRE)--Sept. 3, 1998--CrossKeys (NASDAQ:CKEYF - news; TSE:CKY. - news) Integrated Communications Provider, e.spire(tm) Communications Inc, selects CrossKeys Resolve service management to facilitate a competitive and aggressive service level agreement strategy CrossKeys Systems Corporation (NASDAQ: CKEYF - news; TSE: CKY - news), a leading supplier of service, network and element management applications software for telecommunication service providers, today announced that Maryland-based e.spire Communications Inc. selected CrossKeys Resolve(tm) service and performance management for its rapidly growing national data and Internet network. The complete business solution that CrossKeys Resolve software offered for e.spire's up-and-coming service level agreement (SLA) strategy was a major factor in the decision. ''e.spire will launch its SLA strategy using CrossKeys Resolve,'' says Albert Ng, Vice-President of Network Planning and Data Communications with e.spire. ''We are aggressively delivering advanced data services to our customers and challenging the incumbent phone companies. SLAs reinforce our credibility; we see them as a key differentiator for e.spire. The breadth of the CrossKeys Resolve application addresses the network and service information requirements of a sophisticated SLA strategy.'' As part of a total SLA strategy, which consolidates service and network information with critical customer information, CrossKeys Resolve enables e.spire to first verify the capacity of its existing network bandwidth and infrastructure to internal operations personnel. This allows the company to monitor bandwidth capacities to meet specific service level thresholds in competitive SLAs. Based on this report card, e.spire can then use CrossKeys Resolve software to confidently introduce detailed SLAs to its key enterprise customers. Once SLAs have been developed and marketed to both existing and new customers, e.spire can proactively manage and deliver on the various SLA components. If an SLA component begins to approach its negotiated threshold, e.spire receives an early warning and can address customer issues before they become critical. Beyond this superior customer care capability, the CrossKeys Resolve product enables e.spire to retrieve incisive service information. This allows e.spire to analyze customer usage patterns and create new and differentiated services which meet their customer's unique service needs. ''This deployment demonstrates CrossKeys leadership in service management, particularly SLAs,'' says John Selwyn, President and CEO, CrossKeys. ''We can take a carrier from start to finish in its SLA strategy-from ensuring the capacity is there, to crafting the SLA, to proactively managing it, and then to completing the loop in the service lifecycle by analyzing customer usage and needs.'' CrossKeys Resolve software will be deployed as part of e.spire's Newbridge-based ATM backbone network, providing end-to-end service management reporting for both ATM and Frame Relay permanent virtual circuits (PVC). About CrossKeys Resolve CrossKeys Resolve software is a portfolio of network and service management applications providing performance-oriented and customer-focused service information about telecom networks to leading carriers worldwide. It places a carrier's customers and users at the center of performance managing and reporting. This gives a carrier's operations, marketing, sales and customer care departments the tools they need to deliver on usage and availability-based service level agreements (SLAs) and Quality of Service (QoS) guarantees. CrossKeys Resolve software supports the technologies of ATM, Frame Relay and TDM and multiple network management systems. About e.spire Recognized as 1997's fastest-growing network company in the United States (by Network World magazine), e.spire (NASDAQ: ESPI - news) is a leading provider of integrated communications solutions, including dedicated access, local dial tone, long distance, advanced data, Internet and networking solutions in markets throughout the United States. The Company recently announced its entry into the ranks of the United State's top Internet companies by completing several initiatives to enhance customer access to business Internet solutions. Its web location is www.espire.net. About CrossKeys CrossKeys Systems Corporation (www.crosskeys.com) is a leading developer of service, network, and element management solutions for telecommunication service providers, helping them gain a competitive advantage in deregulated markets. CrossKeys combines a commitment to research and development with experience in the world's most demanding telecommunication markets to deliver highly advanced software applications. A leading supplier to Newbridge Networks Corporation, Compaq, and Siemens AG, CrossKeys products help service providers deliver differentiated services, implement new technologies, and manage multiple vendor networks. CrossKeys has been ISO 9001 certified since 1995. CrossKeys Systems Corporation is a public company whose common shares are listed for trading on NASDAQ (CKEYF) in the United States and on The Toronto Stock Exchange (CKY) in Canada. CrossKeys and logo are registered trade marks of CrossKeys Systems Corporation. All other trade marks are the property of their respective holders and are acknowledged by CrossKeys Systems Corporation.