To: David W. Taylor who wrote (1115 ) 9/5/1998 8:48:00 PM From: Kashish King Read Replies (1) | Respond to of 5102
I would like to say this as dispassionately as possible and without exaggeration. The Borland newsgroups, articles and PC Week and other sources will back up these observations. JBuilder is the most unstable development tool I've ever used and I have used a lot of them for long periods of time. It continually and unpredictably crashes regardless of how much memory you have and regardless of whether you're running NT or 95. The documentation is incomplete and badly done. The support services are a waste of time, at best. There is something fundamentally wrong with their process that they would allow a product which is sub-alpha test quality to be released. I've heard the same reports about Delphi 4.0. The solution is not to fix bugs which customers discover in the final release; the solution is putting together a proper software development process which doesn't allow trash of this magnitude to be released into the real world. There's something wrong, something very wrong. We're NOT talking about a few bugs here, we're talking about a fundamental development problem. I was also very disappointed to discover that Borland's support staff was generally uninformed, defensive and unprofessional. The same qualities which caused me reject them as an option years ago. They do have an extraordinary blame list: Microsoft's Windows, Sun's VM, the hardware configuration, and so on. If that doesn't work, they just pretend it's a personal experience and not a systemic problem with the product. They essentially want YOU to alpha test THEIR product for them, nevermind beta test. Sorry, I don't play that game, Inprise is off my list of stocks and off my list of tool vendors for good.