To: workingclassman9 who wrote (3249 ) 9/8/1998 2:20:00 PM From: Vic Glassley Read Replies (2) | Respond to of 6076
Company Press Release Sideware Announces an Agreement With the National Research Council of Canada for a Contribution Towards the Development of E-Business Software VANCOUVER, B.C.--(BUSINESS WIRE)--Sept. 8, 1998--Sideware Systems Inc. (VANCOUVER:SYD - news) announces it has received an Industrial Research Assistance Program contribution of $15,000 from the National Research Council (NRC) towards the product development of Dr. Bean(TM), an e-business software tool for improved customer service. This small project development contribution will assist in bringing the existing Dr. Bean prototype to market. The Company expects to introduce the Dr. Bean to the marketplace in October 1998. Dr. Bean is a Java based, client-server solution for interactive customer service at e-business web sites. This innovative e-business software tool adds interactive exchange to Internet web sites, enabling companies to personalize the purchase experience for their customers. E-business customer service representatives (CSRs) equipped with Dr. Bean can lead customers through a guided tour of selected web pages by taking control of their browsers, or follow them to assess their purchasing interests. With a single mouse click, customers can access and chat with a live CSR about sales specials, alternate products, shipping or any other service questions. Owen Jones, Sideware's president states, ''The National Research Council has a reputation for supporting the highest quality industrial research. This contribution for the further development of Dr. Bean indicates the NRC's commitment for the advancement of new e-business software applications.'' For more than 80 years, the National Research Council of Canada has been the principal science and technology agency of the Canadian federal government. With sixteen research institutes located in eleven major centers across the country, NRC is well positioned to foster regional economic innovation. Sideware offers a family of products that use its patented concurrent technology. Net Notions(tm), the company's flagship product, is a unique groupware messaging system that makes the sharing of ideas more personal. Tagalongs(tm) is an easy-to use personal annotation product that lets users peel off an electronic note, write or record sound on it, and link it to the action being performed. Dr. Beana, being written in JAVA, offers suppliers and customers the ability to communicate and navigate interactively via real-time messages associated with electronic business Web pages. On Behalf of the Board Owen Jones President Investors are encouraged to direct shareholder questions and/or join an on-line discussion regarding Sideware Systems' performance at www.techwestmgmt.com. Through this forum offered by TechWest Management Inc., anyone can register as a member and participate directly in web-based conversations with a Sideware Investor Relations Representative. Sideware Systems Inc. is a publicly traded company on the Vancouver Stock Exchange trading under the symbol SYD. For further information on Sideware's products or services, please visit the following web sites: www.sideware.com or www.hotnotions.com. The Vancouver Stock Exchange has not reviewed and does not accept responsibility for the adequacy or accuracy of this release. The Private Securities Litigation Reform Act of 1995 provides a ''safe harbor'' for forward-looking statements. Certain information included in this communication (as well as information included in oral statements or other written statements made or to be made by Sideware Systems Inc.) contains statements that are forward-looking, such as statements relating to the future anticipated direction of the high technology industry, plans for future expansion, various business development activities, planned capital expenditures, future funding sources, anticipated sales growth and potential contracts. Such forward-looking information involves important risks and uncertainties that could significantly affect anticipated results in the future and, accordingly, such results may differ from those expressed in any forward-looking statements made by or on behalf of Sideware Systems Inc. These risks and uncertainties include, but are not limited to, those relating to development and expansion activities, dependence on existing management, financial activities, domestic and global economic conditions, changes in federal or state income tax laws, and market competition factors. Contact: Sideware Systems Jennifer Burke (Investor) 604/986-6121 ext.249 jennifer@sideware.com or Stacy Imyak, (Media) 847/291-1616 ext.224 76756.3477@compuserve.com