To: PartyTime who wrote (13532 ) 9/5/1998 5:58:00 PM From: Brady B. Respond to of 18444
HEADS UP TO AOL USERS: I received the following e-mail this morning: Go to the bottom of the page for the reply I received from AOL concerning this e-mail. Subj: Billing Problems Date: 9/5/98 4:50:00 AM Central Daylight Time From: Official@aol.com Reply-to: RequestMgr@aol.com Dear Member, We regret to inform you that we have encountered problems billing your account. This could be due to problems with your credit card, or lost or corrupted account information on our server. To help us correct the problem, please push "Reply" and respond with your full billing information. You do not have to use the same credit card that you used when you originally registered with America Online; you may use a different one. However, if you do use a different one, please indicate so! Please provide us with the following information: * Your credit card number * Credit card expiration date * Your full name * Street Address * City, State, and Zip Code * Home telephone number Please respond within 24 hours of receiving this message to continue your subscription to AOL. We apologize for the inconvenience this causes you, and assure you that it will not happen again. After we verify the credit information you provide, you will receive a $21.95 refund. Thank you for using America Online! CHris Jamenson AOL Billing Representative _____________________________________My query to AOL: I received the following this morning. Since I have always been told that AOL will never ask for personal information, will you please verify whether it is real or an attempt by someone to steal my credit card information. Thank you, Brady Bragg __________________________________________REPLY FROM AOL: Subj: Re:BILLING QUESTION Date: 9/5/98 2:00:19 PM Central Daylight Time From: billprob@aol.net To: rover44778@aol.com Dear rover44778, Hello, my name is Emma and I will be assisting you with the concerns addressed in your recent e-mail. Thank You for reporting this situation. The letter you recieved is a hoax, just someone trying to solicate your biling information. The notification you received was not sent, nor authorized, by America Online. Neither America Online nor our staff will ever solicit your password or billing information via E-mail or IM for any reason, no matter what anyone may claim. Whenever you receive an E-mail requesting this information, or containing a download that you did not ask for, do not respond and do not download anything. Please forward the letter to the screen name TOSEmail1 and our research team will investigate it. If you ever receive a request for this information from anyone through an instant message or chat room, please copy the entire message and report it using Keyword: I NEED HELP. For further information, please see Keyword: TOS. In order to review up-to-date information on scams that you need to be aware of, please try Keyword: REACH OUT. Thank you again for reporting this matter. EmmaLouSM Billing Rep. ___________________________________Not even a stinkin' reward. Heads up guys. Don't fall for anything except ZULU. bb