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Non-Tech : E.Schwab problems -- Ignore unavailable to you. Want to Upgrade?

To: THOMAS GOODRICH who wrote (203)	9/10/1998 11:08:00 PM
From: muleskinner	Read Replies (1) \| Respond to of 1401

Man---are things that bad----I dont usually get involved trying to make panic trades---when the market dips 500pts---but Im interested in the future and if CS is dishing out this kind of service, Im going to start looking else where-----Thanks

To: THOMAS GOODRICH who wrote (203)	9/11/1998 1:32:00 PM
From: scaram(o)uche	Respond to of 1401

I, too, am a long-, long-term customer. It is a shame to see not only service but also the corporate culture erode.

To: THOMAS GOODRICH who wrote (203)	9/14/1998 11:42:00 AM
From: scaram(o)uche	Read Replies (1) \| Respond to of 1401

Absolutely amazing. How long will it take them to fix this bug, which I've encountered for at least 6-12 months? Just cruising along, and then..... "You are not authorized for this secure site. Please contact us for assistance." followed by........ "Your session has either timed out or has not been correctly established. Please sign on again." Amazing. For a company the size of Schwab, this ongoing sluff in Operations is absolutely amazing.