To: Haim Barad who wrote (64627 ) 9/13/1998 12:53:00 AM From: Paul Engel Respond to of 186894
Haim & Intel Investors - HP to offer 4-Way Xeon Servers + Windows NT with 99.99% Guaranteed UPTIME. This is a powerful endorsement for Windows NT in light of the fact that HP has been (and still is) a major UNIX vendor ! The guaranteed up time of 99.99% also reflects POSITIVELY on HP's opinion of 4-way XEON servers ! Intel must have addressed the known "bugs" for the current 400 MHZ 4 way XEON systems. Paul {=======================}techweb.com September 14, 1998, Issue: 700 Section: Top Of The Week HP Promises 99.9% Uptime For Windows NT Systems -- Customers To Get One Month's Support If Goal Is Not Met Mary Hayes Hewlett-Packard this week becomes the first server vendor to promise 99.9% availability on Windows NT systems, a level of uptime that's similar to guarantees from some Unix suppliers. HP says it will offer service contracts for its NT platform that guarantee unplanned downtime doesn't exceed 8.76 hours per year. If HP fails to meet that goal, customers will get one month of free system support. HP will begin shipping the NT system to be backed up by the offer in October, but the guarantee won't kick in until February. The reason the company can't immediately offer the 99.9% guarantee is that it will take a few months to certify the system to run Microsoft's Cluster Server, software that supports failover between two NT servers. The four-processor unit, the LXr 8000, will be HP's most powerful NT server to date. Based on 400-MHz Intel Xeon chips, the LXr 8000 is upgradable to eight processors and aimed at data center-level applications. Pricing for the unit is $11,900 with a single processor. There will be additional costs for the high-availability support programs HP is offering; these include evaluating companies' technology infrastructures and ensuring that the proper IT processes are in place. HP will also include its TopTools system-management and remote-control products, and clustering support. HP's expansive support and services organization allows it to be a leader in NT high availability, says Brad Day, an analyst at Giga Information Group. Compaq will go public with a similar guarantee before year's end, he says, which will further advance the concept of highly available NT servers. "CIOs will want to make sure there are a couple of players in this area, so they can make some comparisons," Day adds. He notes that it will be difficult for vendors who don't have strong service and support structures to make the 99.9% claim on Windows NT. Steve Wolfcale, director of network operations at S-B Powertool Co. in Chicago, says he already achieves acceptable uptime on his HP NetServers-just four hours of unplanned downtime in 10 months. But he also thinks his company has been fortunate. Says Wolfcale, "99.9% uptime is a good goal and what people need." Copyright r 1998 CMP Media Inc.